Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We're moving to a rural location in the near future and I'd like to use solutions that would include the Telus Rural Broadband service. If I connect the an External LAN router via Ethernet to the ZTE router and disable its wireless is the number of c...
Hi. Is it possible to connect two T3200M via MOCA instead of using a WCB6200Q extender? Thanks.
I am the owner of an up/down split property. Fibre was just installed in my community and I have successfully upgraded to Internet 300. My modem is in an unfortunate location, in the corner of the house in the basement inside a cabinet that contains ...
Does any one know if there is some sort of configuration on the telus supplied router you need to do to resolve ICMP packets from being filtered out? Previously I had issues with IPV6 dropping after 30 minutes but that was resolved after switching to...
When I use the Spotify app on my phone with my Google mini, the music will stop for a few seconds, or completely.How do I fix this? Thanks in advance
Hi all, Just curious if anyone has had upload speed issues with an actiontec 3200 gateway? Long story: Had an actiontec v1000 for years with a wifi plus extender with Telus PureFibre. A couple of weeks ago the v1000 started freezing (lights would sto...
i've always had a router in front of the ips modem until my router died recently. is there any specific reason to have a router in front of a telus modem?
I received a letter a while back with a promo offer. I accepted a 2 year contract and picked the $150 gift card over the Apple TV (already have Apple TV). Upon confirming this offer over the phone I was told my gift card would be mailed and to me wit...
I just switched to PureFibre 150 from Shaw a couple of weeks ago and have the wifi hub and Boost starter pack. The wifi hub is in the back corner of my basement where my panel is, first boost is hardwired to the wifi hub via existing in wall ethernet...
I went to look at the active devices on my wifi with the Telus app on my phone and am getting "Unhandled error. Cannot convert to days as this period contains years and years vary in length"Was working fine a few days ago, maybe has something to do w...
