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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 131133 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58520 Views
  • 43 replies
  • 7 kudos

Unrecognized device

My telus wifi connect gave me a notification of an unrecognized mobile apple device but I and my family were out of town. Is it possible for a device to be recognized without the wifi password or does my wifi connect app pick up on devices in my home...

Resolved! Help with Google Maps in "Your Profiles"

So I'm logged in to Telus Gmail and I click on my account letter in top right corner and then select "manage your google account" which opens a new tab with my Google Account pageThen I select Personal InfoI scroll down to "Your profiles" and click o...

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andrew_b by Friendly Neighbour
  • 4457 Views
  • 2 replies
  • 0 kudos

Resolved! Help with "Post REPLY"

Is there a time window when posts get locked for further replies?I get this message on what seem to be older forum threads. Oddly though I can give KUDOS on those threads.i do not get this message in any of the "Latest topics in Forums" and of course...

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andrew_b by Friendly Neighbour
  • 2942 Views
  • 3 replies
  • 0 kudos

pik tv user not working

I'm new to the Pik tv and never used it before. Telus informed me that to log in you need to type in the same password and username as My Telus. but that doesn't work and i cant get into the account.

Resolved! Not able to enjoy 1.5gb speed internet upgrade

I recently upgraded my internet 1.5gb speed. However it most unfortunate that I use wired connection to my pc, Telus recent hardware does not support anything faster than 1gb wired. Seems like waste, I also kind of think it is false advertisement whe...

Resolved! Iptv

Hello. Can I watch IPTV from a third party provider? Is it legal? Are any laws being broken? For example - I found an iptv list on the network and I watch these channels using an Iptv player. I use Telus to access these channels. Thank you!

Mangush by Neighbour
  • 5684 Views
  • 1 replies
  • 0 kudos

L Word Gen Q still missing episodes

Hi episodes 6 and 7 have been missing from the L word Gen Q Season 3 for 10 days now, can this please be updated. Thanks

jacqui22 by Friendly Neighbour
  • 2574 Views
  • 2 replies
  • 0 kudos

Message Waiting Light Indicator

Since moving my home phone over to fibre last month, my message waiting light on my Nortel 390 phone does not light up anymore after a message is left.I have reviewed previous posts with a similar issue but the suggestions did not help.I have power c...

gpi by Organizer
  • 2815 Views
  • 2 replies
  • 0 kudos
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