Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Telus worker I need your help! Episode 3 season 7 of Rupaul’s Drag Rave ALLSTARs is missing.And season 2 episode 3 of And Just Like That, is episode 2 again, like the same exact episode for S2:E2 as S2:E3.Telus help me watch my favourite shows!
Our experience has been beyond awful. At this point we're thinking of moving to Shaw if they can't fix it ASAP. This new box is RIDDLED with issues from day 1, it clearly hasn't been tested properly. They just bought them and rolled them out to new c...
For the community, Politely call tech support and was told "Somehow the PVR service was removed from your account"Rather troubling since AFAIK that service is built in can can't be "removed" by me... I'd like to give TELUS the benefit of the doubt, b...
Hi there. I have a device inside my LAN that is answering on port 8080. I can connect to it at 192.168.1.xx from elsewhere within the LAN and the service is there and working. Then I forwarded inbound WAN connections and set the rules for both TCP an...
Periodically When I turn on the TV connected to PVR that is Ethernet to the gateway, we lose wi-go or internet. We have boost extenders to improve reception in the office.We have a fibre connection and TV works when this happens.Any ideas on what hap...
I made a few calls, but nobody could explain the overcharge in bills caused by some greedy sales representative, and every customer service attempted to solve the overcharging problem and promised it's solved over the phone, and new bills keep chargi...
Hey everyone!I'm just wondering how I can access my router settings?I have a WiFi light that needs a 2.4 GHz signal to connect, but for some reason it's not connecting, even though I think I have smart steering on my router.I'm trying to access my ro...
Same as back in April. Channel 26 is not working. Can see it from the Channel Guide preview box, but when you access the channel itself you just get static. Or, if you try to go to channel 26 from another channel, you just get a frozen frame from the...
Wondering if anyone else has had this issue... I had an 'online security' charge on my bill for Norton Antivirus (a service that I have never used)... unfortunately, for the last two years.I didn't notice since the bill was essentially the same as wh...
This has been going on for 5 years!!!!You guys dug all around the cable box for the install and that box is 8 inches away from my garage pad. When they dug all around it and did not backfill it properly, my garage pad has sunk 8 inches from your crew...
