Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi Telus Community,We recently built a house and prepared for both ISP (Telus and Shaw). That being said, we’ve had non stop issues with the fibre optic cable. We’ve even had it redone once. That being said, our longest stretch with constant internet...
A week ago my remote would neither turn off or turn on my television set. This is after four successful years of having the two combined. Phone tech-support, nor a live tech-support person was able to help me.each claimed that TCL had changed the cod...
Why am I still getting charge when I move out of my old building back in June ,I want to request for refund for the bill I paid and the service I did not use.
I have a telus tv account. It Works fine at my house. I go to my parents house and while on their wifi, which is telus wifi too, it says log in failed. I turn off my wifi and log into my app and then it works fine..what is going on with their wifi? W...
Just looked at my bill, I am paying $236 a month for internet 75, tv and phone. I dont have the top tier of tv and the most basic phone. My internet is spotty at best and slow, some days it hits it speed other days it isnt even close. Does anyone els...
In the modem Wireless Setup > Advanced Settings, can someone tell what the T3200M MSDU and MPDU Aggregation default settings are for both the 5G and 2.4G. Thanks.
I have a Telus T3200M router/modem. I have an ethernet cable going to an Access Point (Netgear WNDR3700v3) in another room in the house and a further ethernet cable going to my 2nd Telus Boost at the farthest point in the house. This 2nd Telus Boost ...
How do I arrange a vacation hiatus for Optic alone? I can only see internet + Optic for hiatus. I need to leave my internet connected.
Where do I buy a second remote? The only offering for Optik TV is the slimline II, which is different.
