Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hello, I’ve been a Telus internet and Optik customer for nearly a year now and have been struggling to access my OptikTV settings via the Website or MyTelys App. My internet and phone info loads instantly, but the Optik section is stuck loading for ...
Anyone notice this theme pack added to your TV service. In billing it shows Theme Pack - Free. The package has the channels that were removed in January of this year. Discovery, Bravo, HGTV, Magnolia Network and the Food network. I'm guessing as i wa...
Been 4 days trying to activate my new internet been thrown through 6 different people trying to understand what's going on they said they sent to there supervisors. This is insane anyone else have same problem. I'm about to send there stuff back and ...
Hello, I have the Arcadyan wireless router and would like to block certain websites without having to us and alternate DNS server. I haven’t been able to these features in the TELUS version of the OS, firmware 3.25.03.
Looks like if you want decent service with Telus support, this is the place to get it.TY support for finally resolving my issue.
I subscribe to Bravo but I have no access to Bravo on Demand. When I go to the On Demand Menu it shows that I am not subscribed to Bravo but I most definitely am. I have no issues watching Bravo live, just the On Demand is not working. I have done al...
my children are disabling wifi schedules that i set up in the telus android connect app. i have whitelisted all mac addresses in the router. changed the router admin password and my "my telus" password for logging into the android app and telus onlin...
So previously I had noticed, that although I live and receive the Stream+ bundle in Alberta, A GST only province, that I am getting charged HST which works out to an extra 8%. I had called and questioned telus about said issue and they said there had...
My guide info for ch 355 Cottage Life seems to end at 9:15pm Sunday June 15 (tonight). Instead of program information, all it shows is "SIGN OFF" for the next two weeks. According to the Cottage Life TV website, the channel is a going concern. So is ...
I wanted a way to appletv+ but didn't want to lose the Optik pvr box. Telus tech suggested adding a Roku, just installed & plugged Roku into HDMI splitter that connects my devices to TV. Now there is no output from HDMI of Optik, tried unplugging eve...
