Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
While watching programming from Telus TV+ (versus programming streamed from Netflix, Apple TV+, etc.), we encounter frequent instances where the sound drops out for 5 seconds or so, while the video is fine. Has anyone else encountered this? If so, we...
I am planning to stick with the legacy Telus Optik 4K box (VIP5602), as opposed to "upgrading" to the new Telus 21K based Android box. I have heard the video qualitry/compression is not as good on the Android box, and there are some bugs to to work o...
It's so typical of Telus to say one thing and not follow through. To think I was going to give Telus another chance and they go and pull the same crap. They made me a great offer but I think this might be deceptive and might end up paying more.
How would one go about installing 5 separate individual phone lines in a house.
so ever since june i saw another member here had issues with their telus internet in the same area port coquitlam where wifi was choppy and the app is saying some features are not available or something which i had the exact same issue. that part see...
hat is the reason my internet bill increased from $66.15 to $70.18?
Hi! Season 11 episode 3 of Alone is missing on demand. Will it be on there soon?
I currently have a 300Mbps fibre connection, and the devices are Nokia ONT for fibre connection and T3200M as the WIFI router. And because I am using my WIFI mesh system, T3200m is the only a DHCP server I don't need. Can I upgrade them to an NAH 20A...
I've had Telus Fiber installed into an 1990's Townhouse. The Telus install asked me what coax point I wanted the modem connected to. I decided on a spare bedroom/office. The TV is one floor below it and doesn't maintain connection to the wifi very we...
When I switched from Shaw to Telus, the Telus salesperson said a credit for the cancellation fee would be applied. I did get one but not for the full amount--the amount should be $90 more. How do I go about getting the adjustment?
