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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129460 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 58349 Views
  • 43 replies
  • 7 kudos

Series recording still a disaster...

I'll keep it simple cause you've heard it all before... I am nearly 16 months in on this system, why is it STILL lacking in so many BASIC areas? 1. Why does making a change to 'Series Recordings' from every episode to new only, frequently populate th...

MrSL by Rockstar
  • 3042 Views
  • 5 replies
  • 2 kudos

Off grid Internet

Hey, so I moved into my cabin and neighbors have Telus so I know it works however I do not have power to my cabin I have generator and solar type thing. Will the internet still work with that? I sound really dumb haha but I dunno if it will work?

SamZay by Neighbour
  • 1631 Views
  • 5 replies
  • 0 kudos

Bad service

Karan S did a poor job installing internet to my place in Vancouver this week and then I got charged extra. Did not make the wire look nice at all, not hard to do and then did not install the box where I specifically asked.

Effy by Neighbour
  • 692 Views
  • 1 replies
  • 0 kudos

Telus scam me

When I check my billing I was billed for home security. the Telus personel who knock on my door and offer me an good deal for my internet, at first I am hesitant coz it can be a scam ( and it is a scam) He convinced me to renew my internet and he sai...

Maribeth by Neighbour
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! TELUS discount for apartment residents ????

TELUS discount for apartment residentsCan apartment dwellers continue to receive TELUS discounts for the entire duration of their stay?, or is the discount only available for the first 2 years? I have been receiving a TELUS discount for apartment res...

STESTEC3 by Neighbour
  • 1949 Views
  • 1 replies
  • 0 kudos

Door to Door salesman lied

Hello so be careful of a door to door salesman named Navraj. He came to my apartment and he said that he's offering home internet and I told him I'm okay because I'm getting 200mbps from teksavvy for $40 plus 2 months free and no hidden fees. So he s...

Flida by Neighbour
  • 1164 Views
  • 1 replies
  • 0 kudos

Toutv

Lorsque j'essaie de regarder Toutv, l'erreur Licence non acquise et le code 0-80004005 s'affichent. j'ai refait le modem et le décodeur à plusieurs reprises comme indiqué sur le site de Telus…. Cela fait plus d'une heure que j'essaie sans succès. Tou...

Ann5 by Neighbour
  • 1264 Views
  • 1 replies
  • 0 kudos

Recording Auto-Delete

I used to have Shaw TV. It had a great feature that allowed the user to set up auto deleting of recordings. One episode to three episodes could be set up to delete leaving only the current episode available, until the next, new episode was recorded. ...

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