Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Hi to all!I am a newcomer and started using Telus 6 months ago, the tariff is 75 Internet. Everything was fine, but when I moved to a new apartment, Telus changed my contract to Internet 15 with a limit of 200 GB per month without my consent. They sa...
I get an "out of display range" warning from my older 720p projector. I have changed the aspect ratio to 720p on the box but I still get the warning. I suspect its due to hdmi 2.2 output from the box. Is there anyway of changing it to hdmi 1.4? Or is...
@AmyjWhite lotus S2E7 missing from VOD/Crave. Was there last night. Show name
I have the NFL and NHL sports apps on my Optik TV but the apps no longer show the scores. Why are the scores no longer showing? There are only dashes showing. How can I get the scores back? Thanks for any help.
I’ve noticed recently that some feeds on NHL Centre Ice channels are very delayed. For example: I have a game on right now (TBL@SEA) on channel 1105 and I received a notification on my phone that one of the teams had scored but didn’t see it on scree...
Recently I have been trying to use my Telus Wireless Digital Box to watch shows but when I plug it in it says no signal all the lights on the front work. I have tried multiple different cables and tried it with different TVs. I also have a main Telus...
I'm trying to use my Telus Wireless TV Digital Box, but when I power it on the TV, it shows no signal. The signal strength is good and the lights work. It also turns on and off. It just doesn't output a signal. We tried multiple different cables and ...
Doom Patrol appears to be only missing S4 E2 now. 1 and 3 were added.Thanks,Ryan
Looking into maybe switching to Telus for our TV needs. Having a look at the channel listings, I see KVOS Bellingham listed in my area on channel 141, and I wondered if anyone can tell me if that is in fact the MeTV channel, as opposed to the Heroes ...
Hi, new app does not work properly. I used to be able to setup recording of programs with the old app, and view my recordings. No longer possible. Contacted Tech Support and was told Telus rolled out the app without the back end support to actually c...
