Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 102 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 6 kudos

Optik TV streaming platform

I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform (e.g. Netflix, Disney+, Acorn, etc) that will offer the Optik TV in other provinces that doesn’t require a physical device install?

DAndy by Just Moved In
  • 1 replies
  • 0 kudos

Optik TV Streaming platform?

I don’t live in BC, AB or QC but wondered if Telus is coming out with a streaming platform that will offer the Optik TV in other provinces without a physical installation like other streaming platforms?

DAndy by Just Moved In
  • 0 replies
  • 0 kudos

? About receivers

Do you have any HD receivers with the red, white & yellow inputs?

loh20 by Just Moved In
  • 4 replies
  • 0 kudos

Resolved! Cloud based pvr

Wonder if Telus has any plans to use the Arris VIP7802 and enable cloud based pvr like Bell has.https://www.commscope.com/globalassets/digizuite/535351-p360-vip7802-external.pdf

Optik tv availability

Looking for some information on the availability of Optik TV in the Elk Valley BC. Clicked on a plan with internet on the Telus site, entered my address and got a pop up to call a 1 855 #, which I did and after verbally dancing with the artificial ch...

demesne by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! tv+ no evident way to record a show

With the new tv+ web browser page I don't see any way, no button etc., to record shows from the guide. Thankfully the phone app still works. There is some rudimentary help available off the Settings page but it does not cover how to record and its li...

Cugel by Just Moved In
  • 4 replies
  • 0 kudos

Telus TV+ New Web browser

My subscribed channels are showing as not subscribed to on the new web browser. the channels are available on my mobile phone app and on my optic tv box, just showing as not subscribed on the new web browser, worked on the previous version.

gnoble by Friendly Neighbour
  • 13 replies
  • 0 kudos

Resolved! TV offerings/Confusion

Contract about to expire in a few weeks.Looking for feedback about programming.Am I able to have only Essentials (as the base tv programming), yet be able to use preexisting subscriptions to Amazon Prime, Netflix, and Britbox?

Friendliest neighbours