Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! Strange sound - reset/high pitched squeak

I have Telus internet, Optik TV and home phone.When I am watching TV, there is an intermittent strange sound occurring among the boxes. It seems to occur when the PVR is recording, and sounds like a system reset accompanied by a high pitched squeak. ...

PSanders by Neighbour
  • 4619 Views
  • 7 replies
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High ping and jitter. Optik internet 3200m

Hi,I have the optik internet package 750mbpsMy download speeds are 600-800mbps and my upload speeds are 200-300mbps. Unfortunately my latency is higher than it was with my old copper internet. I'm getting jitter as well.Main thing I do is play video ...

Abudden12 by Just Moved In
  • 1150 Views
  • 2 replies
  • 0 kudos

Sound Bars

Does anybody know a sound bar that is 100% compatible with Optik TV Slimline remote?

jege41 by Neighbour
  • 805 Views
  • 1 replies
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Sound Bars

I have a Vizio sound bar that doesn't seem to be compatible with the Slim Line remote. I have tried the code 7311 and run the auto code tool without any luck. I have tried connecting it directly to the Optik box but I am still not able to control the...

jege41 by Neighbour
  • 1391 Views
  • 2 replies
  • 0 kudos

optik recorded tv programs

hiall of a sudden this afternoon I am unable to access my previously recorded programs. was working fine this morning

dundarave by Just Moved In
  • 721 Views
  • 1 replies
  • 0 kudos

How to watch AppleTV+ on Optik TV

Hello,Does anyone know if this is possible? Will Telus be adding an app like Netflix to watch AppleTV+? This will be very useful. thank!

New OptikTV Wireless STB will not pair.

I recently got an extra box for my room and it will not pair and get a "Something is wrong" Nothing should be wrong. My other current boxes work. I tried connecting it with an ethernet cable closer to the modem and it works but I need this box in my ...

Activation code

I need an activation code for the set top box provided by TELUS long time back.

Vilas by Just Moved In
  • 6027 Views
  • 2 replies
  • 1 kudos

Telus Netflix app

The optik tv netflix app no longer has dolby digital plus or 5.1 sound. Is this netflix or telus scaling this back due to bandwith issues? My playstation 4 netflix app still has dolby digital plus and 5.1 working.

roborr99 by Just Moved In
  • 1648 Views
  • 1 replies
  • 0 kudos

Rebates

In view of the loss of live sports events, what plans does TELUS have in offering rebates to those of us subscribed to TSN, Sportsnet, etc?

ncwalz by Just Moved In
  • 806 Views
  • 1 replies
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