Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Just joined Telus, I have Optik TelusTV+. I'm trying to change the end time for recordings. Doesn't matter whether it is a single program recording or series, the are no options for doing this? If I select the single program (in recordings) and press...
The box stoped sending any audio signal through HDMI, tried different cables on different systems and even factory reset nothing worked only Bluetooth audio.
Hi thereI've been on Telus fibre for a while and also Telus Optik TV. The telus supplied modem and router are generally OK but we get fairly poor wifi coverage. I installed 2 Telus wifi boosters and it's helped but still don't get decent coverage.in ...
I am trying to teach my IR blaster connected to my phone the telus remote. It learns the power and volume buttons but nothing else. Is there some trick to this or will the telus box only work with it's own remote? I have put my other ir devices on th...
I would like to suggest that when messages are posted, rather than simply state days of the week (too imprecise) a date be shown. Also an explanation of the meaning of the icons would help. Michael Blayney
Anyone have any luck resolving a super choppy, freezing then playing then freezing( like every 1 second it will freeze then play) Optik TV Service?
with telus equipment turned into a gateway and better equipment used Android / Telus TV works great!!!
I asked telus technician, how many box can you have per household, and he said 6 box regardless of what internet you have. but if you have like 1Gigabit-internet , shouldn't you able to have more than 6?and if you have only 25mbps internet how can yo...
Hello, I was looking into the Pik TV service but it appears to have been discontinued/rolled into the regular Optik TV service. Years ago when I first looked at Optik, it required a router from Telus in order to use it. I use my own router (plugged i...
