Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I know there are free previews offered, but these channels and locked on my guide and only give me an option to subscribe. How do I access the free preview channels? Ie HGTV and Adult swim are available until end of September.
Hello, I raised this issue over a year ago but the sound sync issue on Apple TV seems to be getting worse. It started with just American channels but now is affecting time shift channels as well as some others including Food Network. Is there any ETA...
When I log into my telus account and go into Optic TV it doesnt show my channels. tells me to call support number. Tech Services said it was due to me using Microsoft Edge and i should use Chrome. I used Chrome and all was good for the first time i l...
Each time I open the Telus tv + app via Apple TV gen 4. I have to login to watch any content. Why?
why does telus suck so bad? Why dont Canadians have any other options? I am sitting here on hold for the second hour. so just killing my time by posting how incredibly wonderfulty their service is. how is your day going?
Optik TV Bulletin Board: Discover, Discuss, and Develop Why is a locked thread remaining as pinned, it has no special value, no updates
I was watching my recordings this evening, got a notice that my remote batteries were low so I changed them. I went back into my recordings to continue watching and all my recordings are gone! Even my scheduled recordings. Anyone experience this? Not...
With the cloud PVR, I understand I can watch a recorded program on any device, anywhere.My question is, can I download a recorded program to my PC ?Thanks
Hi there,I'm thinking of switching to Telus but I can't find any answer if I can get the Optik app on a Firestick? Anything else I should consider besides a Firestick. Google Chromecast is going away so that's not a good solution.
I pay my 96 year old Father's Telus bills for him, and he is being charged for pay per view movies he doesn't watch. Typical charge is $25 per movie, which is shocking on it's own! (they are movies that he would not watch anyway). I called Telus supp...
