Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 110 replies
  • 3 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 6 kudos

Optik tv using vpn in Canada

In February Telus blocked access to Optik tv outside of Canada using a vpn now home in Edmonton Telus has blocked access to Optik tv using a vpn with the server in Toronto telus what is your problem blocking access within Canada to Optik tv using a v...

Garygary by Organizer
  • 2 replies
  • 0 kudos

Apple TV+ on new Optik boxes

Does Apple TV+ and Disney+ work on the new android OptikTV boxes? I just upgraded my channel packages only to find that neither of these channels (apps) works on my current OptikTV 4K box. Well bleep bleep I added these channels to my lineup precisel...

JJR by Coach
  • 4 replies
  • 0 kudos

Resolved! Long Story Short...

How do I change my Optik TV channels or package [overall] when it isn't showing as a service on MyTelus?? (App or webpage). New Service

JBentley by Neighbour
  • 1 replies
  • 0 kudos

Optik Tv Customization...no go on MyTelus

Hiya neighbours! I have only just gotten Optik TV. To test it out and get a little feel I have opted for the Basics + Pick 5. Mmm well there's a couple channels that I want to change already.. From every how to and forum I've looked at, they all poin...

JBentley by Neighbour
  • 2 replies
  • 0 kudos

Resolved! Pvr

If i have 3 HD PVR’ how many programs can you record at once let’s say i wanted to record 12 different channels at 8PM is that possible with the new Telus PVR’S

Rpm1 by Just Moved In
  • 1 replies
  • 0 kudos

Optik TV

We have 3 Optik TV boxes and none of them are permitting me to record shows. In terms of storage we are only at 10% of capacity. Any suggestions?

MattHemm by Just Moved In
  • 1 replies
  • 0 kudos

Google Telus TV box

We have the next box. I can't for the life of me figure out why the Closed Captions are not able to be adjusted.By default the text is default which is too large for us and the backround is black, we prefer clear. I've done the proper adjustments in ...

DSU by Just Moved In
  • 1 replies
  • 0 kudos

Bait and Switch

I had a two year contract with Shaw Direct in my remote location. Service dropped off and they told me they had no service technician in my area. I phoned Telus to inquire about Telus Optik, and was offered a deal I could not refuse. The agent said t...

Albert7 by Just Moved In
  • 2 replies
  • 0 kudos

Premium Content add-on discount

Having signed a 2 year Contract for Optik TV & Internet, this month of March 2024, the "Premium Content add-on discount" was reduced from $10.00 to $7.00 going forward. I can understand if Crave, Netflix & Amazon change fee prices but on a Contract B...

RHOM missing episodes

@dru As of a few days ago, all of season 5, minus episode 9, have gone missing.(Real Housewives of Miami on Slice)

Candace3 by Just Moved In
  • 1 replies
  • 0 kudos
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