Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optic TV+ app error Required output protections are not active

I used the previous version all the time on my Samsung tablet. Since the new updated version I cannot play any TV from the Guide. I either get this error "Required output protections are not active" or it hangs. I cannot find any explanation or worka...

Alberss by Friendly Neighbour
  • 32 replies
  • 2 kudos

WatchOptik-->TelusTV+ Live Guide

It's extremely unfortunate that the transition to TelusTV+ ended up killing the ability to watch live TV via web browsers. Instead, your only options are VOD documentaries. Two thumbs down until this gets resolved.

ProFo250 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Crave some shows not on TV?

Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?I also tried through my Firestick and it gave a message saying I needed Crave Total, w...

Slimeline2 remote Sony

Anyone can share codes that work with a Sony A80J?Tried the codes in the pdf but seems the volume can’t be control by the slimeline remote.

AKS3 by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Program your Slimline Remote 2 for Optik TV - Optical Volume control

I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...

olow by Just Moved In
  • 2 replies
  • 0 kudos

Resolved! Hospital tv access

Hi there,Ordered optik tv for my father while in hospital. Prior to 2022 price per day was $6.00.Currently $14.00 per day.How the F*** do you justify this increase for a contracted closed system. CRTC and Competition Bureau should be notified of this...

Telus Optik Cloud

When will Telus have a cloud based PVR? Slingbox is gone. Shaw has this capability.

glene1 by Just Moved In
  • 3 replies
  • 1 kudos

Hells Kitchen missing episode

On demand is missing the most recent episodeHell’s KitchenChannel 106Air date November 17thSeason 21 episode 7

Cacaw by Neighbour
  • 1 replies
  • 0 kudos

Missing Lazarus Project episodes

On Demand is missing episode 3 and 4 of The Lazarus Project on Showcase. These episodes were shown on air last and this week respectively.@Amyj

jeyan by Neighbour
  • 0 replies
  • 0 kudos