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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optic TV+ app error Required output protections are not active

I used the previous version all the time on my Samsung tablet. Since the new updated version I cannot play any TV from the Guide. I either get this error "Required output protections are not active" or it hangs. I cannot find any explanation or worka...

Alberss by • Friendly Neighbour
  • 6240 Views
  • 32 replies
  • 2 kudos

WatchOptik-->TelusTV+ Live Guide

It's extremely unfortunate that the transition to TelusTV+ ended up killing the ability to watch live TV via web browsers. Instead, your only options are VOD documentaries. Two thumbs down until this gets resolved.

ProFo250 by • Just Moved In
  • 488 Views
  • 1 replies
  • 0 kudos

Resolved! Crave some shows not on TV?

Why can't I get some shows on Crave on my TV through the Optik box but I can get them on my PC? In particular, episode 2 of Canada's Drag Race, Canada vs the World?I also tried through my Firestick and it gave a message saying I needed Crave Total, w...

Slimeline2 remote Sony

Anyone can share codes that work with a Sony A80J?Tried the codes in the pdf but seems the volume can’t be control by the slimeline remote.

AKS3 by • Just Moved In
  • 405 Views
  • 1 replies
  • 0 kudos

Resolved! Program your Slimline Remote 2 for Optik TV - Optical Volume control

I am trying to get my new TV setup and there isn't a specific code for my TV Samsung UN75TU700DF.I've run through all the codes provided in the PDF, there are a few that work to control the power on and off of the TV and Box. But none of these codes ...

olow by • Just Moved In
  • 2020 Views
  • 2 replies
  • 0 kudos

Resolved! Hospital tv access

Hi there,Ordered optik tv for my father while in hospital. Prior to 2022 price per day was $6.00.Currently $14.00 per day.How the F*** do you justify this increase for a contracted closed system. CRTC and Competition Bureau should be notified of this...

Telus Optik Cloud

When will Telus have a cloud based PVR? Slingbox is gone. Shaw has this capability.

glene1 by • Just Moved In
  • 772 Views
  • 3 replies
  • 1 kudos

Hells Kitchen missing episode

On demand is missing the most recent episodeHell’s KitchenChannel 106Air date November 17thSeason 21 episode 7

Cacaw by • Neighbour
  • 526 Views
  • 1 replies
  • 0 kudos

Missing Lazarus Project episodes

On Demand is missing episode 3 and 4 of The Lazarus Project on Showcase. These episodes were shown on air last and this week respectively.@Amyj

jeyan by • Neighbour
  • 292 Views
  • 0 replies
  • 0 kudos
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