Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Employee
  • 20781 Views
  • 43 replies
  • 5 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Pete1161 by Organizer
  • 4983 Views
  • 25 replies
  • 0 kudos

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

MrSL by Leader
  • 1517 Views
  • 11 replies
  • 0 kudos

90 day fiance

Hey, could 90 day fiancé and 90 day fiancé the other way get updated please? There’s only one episode of 90 day fiancé so essentially all those episodes are missing.Thanks!

Shannonj by Friendly Neighbour
  • 553 Views
  • 2 replies
  • 0 kudos

Resolved! Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

optik tv setup image.png
Iv4n by Neighbour
  • 3170 Views
  • 14 replies
  • 0 kudos

Telus Optik TV Box to Receiver

Hello.Not sure if this questions has been asked before but I have a Telus Optik TV Box which I want to hook up in my media room through a receiver. The receiver I have is a Yamaha RX-V1085 which was out in 2018-19 and is 4K Capable. When I hook up th...

Telus Digital Box Not Working With Denon 3800h Receiver

Hi,I’m trying to get the new Telus digital box to work with my new home theatre installation without success (Denon AVRX 3800H and LG C3 OLED). I’ve already had two different Telus tech’s try to make it work without success. They suggested bypassing ...

tholley by Helpful Neighbour
  • 1157 Views
  • 6 replies
  • 0 kudos

oddity when recording TSN programs

I have been recording the FIFA under 17 soccer tournament games on several TSN channels. As they are currently in playoffs, there are often longer games so I set to record one hour beyond the scheduled time. The scheduled time is two hours, so it sho...

rhvic by Friendly Neighbour
  • 399 Views
  • 1 replies
  • 0 kudos