Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 376 Views
  • 0 replies
  • 1 kudos

Why are Optik TV Digital PVR boxes so bad?

This is my second box. Both exhibit the same issues. Non 4K ones were fine for years. Freezes 3 times a day. No response to controller input. Hard reset (unpluging the unit) required.Cables are fine. Box resolution has been set to 1080p as I thought ...

ScottW by Friendly Neighbour
  • 1461 Views
  • 5 replies
  • 0 kudos

Starstruck - episodes not working on demand

Hi - I’ve been trying to watch episode 5 Starstruck through on demand (crave hbo) but it doesn’t load and says unable to play video. Episode 6 seems to be the same. Wondering if this needs to be fixed or if it’s an issue on my end. Seems like other s...

Millie1 by Just Moved In
  • 606 Views
  • 4 replies
  • 0 kudos

Optik TV On Demand

I noticed this week that "Dune" (2021) is no longer available to rent although you can view a preview or purchase it. Has anyone else noticed this? I've tried doing a search to no avail.

DMT by Organizer
  • 526 Views
  • 2 replies
  • 0 kudos

Optik TV

When will there be availability for Optik TV on 10th Ave. New Westminster B. C.? We have Fibre optic into the house.

CFenn by Just Moved In
  • 323 Views
  • 0 replies
  • 0 kudos

Missing Episode

Episode 7 of Station Eleven has been missing for a week. Episodes 1-6, 8 and 9 are there but no episode 7.

On demand

HBO max on demand Station Eleven is missing episode s1e7. E1 to 6, 8 and 9 are there, can anyone pls confirm ?

Blanket by Just Moved In
  • 548 Views
  • 3 replies
  • 1 kudos

Resolved! Airplay

Can I not watch optic tv on Apple box using iPhone airplay and optic tv app. Get error sorry playback is not available

Spike77 by Just Moved In
  • 1681 Views
  • 3 replies
  • 0 kudos