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Signing on to my Telus account

I can not access my Telus account through any websites, apps, or on any of my devices. I started by trying to sign on to tsn.ca/live by choosing service provider. Every other company led me to a working link to input my username and password, but whe...

New optik pvr won't display recordings

Our new Optik pvr box (2 weeks old) will not display recorded shows. Indicates it is not connected to the internet, yet all connections appear solid. The Optik is connected directly to the Telus modem by a brand new Cat 8 ethernet cable as we are not...

Melpad by • Just Moved In
  • 294 Views
  • 1 replies
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Surround sound amp issues

I had my Telus cable box connected to my Denon amp for several years. This fall, I started loosing my audio. I would turn my system on and no audio. To correct this I restarted the cable bad and audio would return. But on my next viewing session I wo...

Howzer99 by • Just Moved In
  • 420 Views
  • 2 replies
  • 0 kudos

Stingray Canadiana?

Not sure if anyone from Telus reads these or not (sure hope so!) but I'm wondering who/how to ask that the Stingray channel "Canadiana" be brought into the lineup. It's an awesome showcase for Canadian-only music. Really missing it since our move to ...

Grindel by • Just Moved In
  • 876 Views
  • 8 replies
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Optik TV and a new Remote

For out TV, we have a Telus set-top box IPV 6015 and Slimline_2 controller. We feed our audio from the set-top box "Audio Out" connectors directly to our audio amplifier and speakers. We have always used the TV remote to Mute and adjust volume. When ...

Mike_D by • Just Moved In
  • 515 Views
  • 2 replies
  • 0 kudos

Momentary Audio Dropouts on CTV BC (Channel 101)

I have noticed ongoing, periodic (every 1-2 minutes) very short audio dropouts or glitches on both live and recorded content, at this point I think it is only happening on CTV, but haven't done an exhaustive survey of all channels. Has anyone else no...

WW84 is not available on Dec 25?

What time is WW84 premiering today? It's Dec 25 and all I see is the trailer searching "on demand" and going to channel 415.

xl by • CPU Alum
  • 513 Views
  • 2 replies
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Change to pvr search function

If anyone can help, it would be much appreciated. I do pvr searches for upcoming NFL games on optik tv. Keying in NFL brings me to a series of files covering pre-game, postgame, etc. One of them used to contain a written list of all upcoming games in...

Janann by • Advisor
  • 461 Views
  • 2 replies
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We acknowledge that our work spans many Territories and Treaty areas and that our head office is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and Sel̓íl̓witulh (Tsleil-Waututh) Nations. We are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
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