Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

Signing on to my Telus account

I can not access my Telus account through any websites, apps, or on any of my devices. I started by trying to sign on to tsn.ca/live by choosing service provider. Every other company led me to a working link to input my username and password, but whe...

New optik pvr won't display recordings

Our new Optik pvr box (2 weeks old) will not display recorded shows. Indicates it is not connected to the internet, yet all connections appear solid. The Optik is connected directly to the Telus modem by a brand new Cat 8 ethernet cable as we are not...

Melpad by Just Moved In
  • 1 replies
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Surround sound amp issues

I had my Telus cable box connected to my Denon amp for several years. This fall, I started loosing my audio. I would turn my system on and no audio. To correct this I restarted the cable bad and audio would return. But on my next viewing session I wo...

Howzer99 by Just Moved In
  • 2 replies
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Stingray Canadiana?

Not sure if anyone from Telus reads these or not (sure hope so!) but I'm wondering who/how to ask that the Stingray channel "Canadiana" be brought into the lineup. It's an awesome showcase for Canadian-only music. Really missing it since our move to ...

Grindel by Just Moved In
  • 8 replies
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Optik TV and a new Remote

For out TV, we have a Telus set-top box IPV 6015 and Slimline_2 controller. We feed our audio from the set-top box "Audio Out" connectors directly to our audio amplifier and speakers. We have always used the TV remote to Mute and adjust volume. When ...

Mike_D by Just Moved In
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Momentary Audio Dropouts on CTV BC (Channel 101)

I have noticed ongoing, periodic (every 1-2 minutes) very short audio dropouts or glitches on both live and recorded content, at this point I think it is only happening on CTV, but haven't done an exhaustive survey of all channels. Has anyone else no...

WW84 is not available on Dec 25?

What time is WW84 premiering today? It's Dec 25 and all I see is the trailer searching "on demand" and going to channel 415.

xl by CPU Alum
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Change to pvr search function

If anyone can help, it would be much appreciated. I do pvr searches for upcoming NFL games on optik tv. Keying in NFL brings me to a series of files covering pre-game, postgame, etc. One of them used to contain a written list of all upcoming games in...

Janann by Advisor
  • 2 replies
  • 0 kudos