Telus Box 4K display glitching

[Dannyman]

I noticed when I have the display setting for the box set to 4K resolution that I start to get some glitching of the display and “ghost images of the icons like the YouTube one” and this only started happening so not sure if an update happened recently. I checked the TV with other devices and sources including all diagnostics and that side is good, I even swapped the Telus boxes from other rooms and still have the same issue. The only way to fix it right now is to swap the display setting on the box to 1080p, was there something changed recently?

[TELUS_Support]

While we haven’t made any recent updates that should affect this, we’ll investigate further to see if any changes might be causing this problem. Can you send us a private message so we can get your account details? 

[Rocky3]

Actually the update of July has taken away a few improvements that were made possible since the January update.