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VOD Errors when accessing FXNOW

MajorPain
Neighbour

Using my 4K box, I get errors when accessing specific episodes of the same VOD series on FXNOW.  When clicking on an episode, I receive the error code 0x80004005, which says it needs a license.  Of interest, I can access the content from my PC through TelusTvPlus.  Can somebody fix this playback issue?

5 REPLIES 5

TELUS_Support
Official Support Team
Official Support Team

Hey @MajorPain - we recommend rebooting both the box and your router and trying again


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I appreciate your interest, and I don't know what would have changed in the last two days, but your suggestion did not change anything,

TELUS_Support
Official Support Team
Official Support Team

Since you're able to access the content through TelusTVPlus on your PC, we’ll need to investigate further on our end.

Could you please send us a private message with your account details so we can assist you more effectively?


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Can I get a little help?

I'm probably as thick as a plank. How do I send a PM to Telus? I'm concerned this is going to be a black hole.  Do I have to explain the problem again?  A week ago, the technical rep I spoke with suggested I make the online post.

TELUS_Support
Official Support Team
Official Support Team

Hey @MajorPain  if you click on our username you will be taken to our profile and you can click on "send a message"


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