VOD Errors when accessing FXNOW

[MajorPain]

Using my 4K box, I get errors when accessing specific episodes of the same VOD series on FXNOW.  When clicking on an episode, I receive the error code 0x80004005, which says it needs a license.  Of interest, I can access the content from my PC through TelusTvPlus.  Can somebody fix this playback issue?

[TELUS_Support]

Hey @MajorPain - we recommend rebooting both the box and your router and trying again

[MajorPain]

I appreciate your interest, and I don't know what would have changed in the last two days, but your suggestion did not change anything,

[TELUS_Support]

Since you're able to access the content through TelusTVPlus on your PC, we’ll need to investigate further on our end.

Could you please send us a private message with your account details so we can assist you more effectively?

[MajorPain]

Can I get a little help?

I'm probably as thick as a plank. How do I send a PM to Telus? I'm concerned this is going to be a black hole.  Do I have to explain the problem again?  A week ago, the technical rep I spoke with suggested I make the online post.

[TELUS_Support]

Hey @MajorPain  if you click on our username you will be taken to our profile and you can click on "send a message"