Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Signed into Telus Optik on my Chromebook browser via the new URL, clicked on a program and received this message: Browser Version is not Supported Error 4-44-5001. Everything worked fine before the upgrade! My Chromebook is only two years old and Ver...
I have three boxes. One of the boxes that is on wifi overheats frequently - usually with either 4K content or when using Netflix on channel 422. The box is in a wide open space with lots of circulation. Another box is directly connected to the router...
This is the biggest drawback of the Optik offering IMO (also, lack of microphone in remote to dictate searches).
Why does the yellow and green lights on either side of cable from modem flash (very brightly) 24/7, whether the box is on or not. The link light is always on as well. Everything works, but since the box is in a room where people sleep it is very dist...
Hi there, I have been trying to configure my remote to power on and off both the TV and Optik TV Box at the same time. I am using a Sony Bravia X900H TV and have configured the remote using code 1466.Afterwards I also tried setting the remote to use ...
Why can't Telus offer more channel/Networks?Like MEtv......
Hello ... I logged on to Optik TV today ... for the first time in a while. When I selected a program to watch I got a message that "Flash Player is required to play this content". Flash player is being discontinued effective Dec 31 2020 and Flash Pla...
I subscribe to FX Canada. When I search for Fargo season 4 through the on demand service only episodes 5,6,7 and 8 are available. How can I view the other episodes?
I get "Your television cannot support HDCP video over your high definition connection. (H1001)" Error Message intermittently. This occurs both when viewing recordings on the PVR and live video. It does not occur when I watch YouTube or Netflix using ...
Why can I not access Optik TV on my IPad while in Phx Az?
