Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
When watching Optik TV on a Windows tablet and I am (trying) to look at a television series with several seasons - I cannot scroll up/down to see previous or later episodes. I can only see what's on the screen and cannot 'move' to see any other episo...
Hi,For the past few months, every title on Netflix will load up, then display the error about acquiring a license.We have rebooted the set top boxes as suggested on the site, but nothing is fixing it. Netflix works fine on every other device we own (...
Greetings, I have a wired UIW8001 and a wireless UIW4001. The UIW8001 shows as connected to my network, but the UIW4001 does not. Why doesn't the router see the wireless UIW4001? Does it connect directly to the wired UIW8001?Where are my recordings s...
I have Internet with Telus but now I also wanted TV how long do I have to wait for a response as to IF and date and time of installation? I order 2weeks ago and have not even got a date yet??
I have been trying to get an answer as to how long it will take to get my free tv and a credit of $250 and the process is PAINFUL! I sent an email to customer service and was told that they could not help me, my account has a specialized department t...
I saw a commercial or ad about Telus 300 Internet, will Edmonton mill woods eventually get this?
I was speaking to a Netflix representative, and in conversation I asked if other companies allow them to be billed by the service provider, and they said only Telus is the one company that's doesn't. Will Telus eventually join the rest of the other p...
https://support.bell.ca/fibe_tv/receivers/how-to-set-up-and-use-the-fibe-tv-app-on-apple-tv#step1 Its nice ice that we have PikTV but can we please get a version of this app??? The software is the same base, so there is no reason why we can’t.
The Problem: Telus Optik TV works for 10-15 seconds then goes to the lose signal screen. This does not effect WIFI what so ever or using the TV Apps (such as watching YouTube or Netflix) on the Telus Optik boxes. When the Telus Optik TV loses signal ...
If I purchase the NHL Centre Ice package does it allow me to watch games on my phone or iPad?
