Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I'm a transplanted Ontarian, and I NEEDS my TVO. I know I'm not the only person who would regularly tune in. TVO provides high quality public programming, great British dramas, educational children's shows, and it is commercial-free. It would be a gr...
Apple TV won’t connect wirelessly to my Telus modem/router. It is up to date, Apple TV 3. It works at my sister’s place so there is nothing wrong with it.
Ever since I moved, my On Demand and PPV are not working. It's been 5 months, and Telus still hasn't figured out, or are making excuses, for this. I get the same error message each time, when I call, they tell me the error means we've ordered too man...
I have a 4k wireless optik tv box on the far end of the house which is constantly cutting out and freezing due to the distance away from the Actiontec T3200 modem. I am wondering if using or creating a wireless mesh network with google wifi, netgear ...
In the past year, we have seen the Optik Channel count go down, while our fees have increased. It has been some time since TELUS announced any major changes to it programming. New channels use to arrive on a regular basis but are now a rarity. Severa...
2 years has passed and the optic guide listings for 983 beIN sports HD are still not accurate with different listings showing under the search option while the guide shows to be announced and this causes the PVR not to record the MotoGP shows setup a...
I signed up for an Optik TV package in January. Offered free Superchannel for a month. We were told we could manage our channel packages online or by calling in. We have been unable to change channel packages/remove Super Channel by logging in and CS...
Why is the CraveTV menu so difficult to get to. I need to type a search in order to find it. Can you as it to apps or show it on the on demand menu bar?
Hey guys,there is a new show coming out on Thursday n Friday nights,called Truck night in America ,I have seen it advertised but can't find the listing in the guide anywhere,what channel is it on??
Optik tv app is not working on iOS phone or iPad. Crashes every 10 or so minutes. Can no longer playback recordings. Have tried Telus support but the fellow I talked to knew less about it than I did. I give him credit for trying and calling back but ...
