TELUS Neighbourhood

Queuing recordings on playback

Is there anyway to que multiple recordings to playback on an optik box. It seems odd that playback's default is to stop at the end of the recording. I would love if it just started playing the next recording of that show, just like Crave does, well i...

Ordering channels?

I would like to order HBO Canada please

Ordering channels

i would like to order HBO Canada so I can watch G.O.T

Why do you keep updating my Customized Guide with OnDemand Content?

TELUS, I'm really tired of you updating my guide with your advertising for OnDemand content. I have meticulously gone through the "Customize your Guide", removed all the channels I don't get and those I don't care to see, but every few days you add m...

How can I configure netflix menu (on channel 422) to show me categories at a glance (i.e. dramas,etc

Optik Information bar showing too long

When I am surfing and see something on the preview square at the corner, and I see its something of interest (usually a news headline) I go to that channel, but when I do - the bar Telus/Optik puts on showing the channel, show, etc., stays on way too...

Netflix not loading

Netflix stops after selecting something to watch. Won't work with telus app or through my smart TV. Never had this issue with Shaw!

BeIN Sports guide

The optic TV guide again this weekend doesn't show the upcoming motorcycle races yet they can be found by searching and have to be manually recorded. I don't buy the a previous post that this is caused by the lack of BeIN updates as it can be found b...

Optik tv recordings blank

I have checked for scheduling conflicts, I find none and no message on the box nor icon on recording. Some but not all just appear to be blank! Shows the record time but when playing elapsed time does not move nor does it show anything other then 0 o...