Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 129 replies
  • 5 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 43 replies
  • 7 kudos

PVR recording options

Is there a way to make a recurring recording just based on channel, time and day of the week (not by date or series)? (I want to set up a timer to record a certain channel every Sunday at 6pm-8pm for a year+...is there a way to do this?)

Dman99 by Neighbour
  • 1 replies
  • 0 kudos

Resolved! CNN on demand

What’s is this channel? Says press OK for subscription options then up pops “cannot add to tv package”?

abc123 by Organizer
  • 1 replies
  • 0 kudos

Mother's Day

Hey Everyone! Mother's Day is just around the corner, and I wanted to get some ideas for something awesome to watch with the special lady in my life! Any good movie recommendations? (and gifts perhaps while we're here, nothing's off the table!) Calli...

A-B by Community Manager
  • 4 replies
  • 2 kudos

Optik Box HDMI switching to DVI

Hello-My Optik box has all of a sudden stopped working on my main TV(a 6 month old RCA RHOS651SM)It gives me a snowy screen of static, and I noticed that the input on the TV Displays as DVI instead of HDMI as it used to.I have tested on other HDMI po...

ThatMike by Neighbour
  • 1 replies
  • 0 kudos


how do you get ride of the sound made when the guide button is pushed

BTaylor by Neighbour
  • 1 replies
  • 0 kudos


Is BBCFHD off the air? It shows up in my Sudscribed channel guide, but is black when I go there.

65Val by Coach
  • 13 replies
  • 0 kudos

Taped playback of PVR

Is there a reason I can’t watch my taped shows on the PVR? Is there a way to reboot

Stuball by Neighbour
  • 1 replies
  • 0 kudos
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