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Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by • Community Manager
  • 821 Views
  • 0 replies
  • 2 kudos

Amazon Alexa support for Optik TV

Since you have TELUS Home Assistant on the Google Assistant (Voice control your Optik TV with the Google Assistant), when will you have Telus Home Assistant on Amazon Alexa??

Mblaster by • Just Moved In
  • 3239 Views
  • 1 replies
  • 2 kudos

NBC

Anyone know why i can't get NBC with Telus? It was never a problem with Shaw

sanserve by • Neighbour
  • 1287 Views
  • 1 replies
  • 0 kudos

Issue when adding or removing a channel or theme pack

When I go to MyTelus account to change theme packs / my optik tv package, I always get redirected to "order.fibre.telus.com...." where im being asked to sign up for a new service. Is there any way around this? I'd like to change theme packs without h...

Resolved! Optic TV Mobile app

This app is nothing but one problem after another. Trying to watch ball game on sports net pacific or other sports net channels and I get an error message and to try again later. This is a constant problem. Then I will get a not connected to the inte...

KCFADD by • Just Moved In
  • 2614 Views
  • 4 replies
  • 0 kudos

NBC

There does not seem to be any access to NBC. Why not. It is a major network.

sanserve by • Neighbour
  • 7219 Views
  • 2 replies
  • 0 kudos

LG tv / remote control link works only once

My remote control responds to the programming to link to my LG tv, but functions properly only once then looses its memory of the tv code. Any suggestions?

Eric5 by • Just Moved In
  • 1375 Views
  • 1 replies
  • 0 kudos

Free preview, but I have to subscribe?

MLB Extra Innings, channels 1301-1311 are advertised as a free preview starting from yesterday until July 18th. They aren't accessible to me. Is anyone else able to get this free preview?

Janann by • Advisor
  • 11117 Views
  • 7 replies
  • 0 kudos

Powering off pvr

What's the difference between unplugging the power cord from the back of the pvr vs. holding down the power button on the top of the pvr box?

Janann by • Advisor
  • 1649 Views
  • 2 replies
  • 0 kudos
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