Dearest Neighbours, Since the launch of the new Optik TV service through the TELUS TV+ platform, we’ve been working hard at implementing your valuable feedback! We’ve gotten to know some of you through this forum, especially the regular community con...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
How can I cancel additional theme packs? Link? I go around in circles in this crazy website.
We're watching a series On Demand, we can add individual episodes to the "wish list" but isn't there a way to add the series instead? If you forget to let the next episode begin and click the heart it's not easy to find it again. |gotta be a way..?Yo...
For the past couple weeks each time we turn on our tv, we have a variety of coloured lines and often a screeching noise. None of the control buttons seem to work while this occurs. After several seconds, it automatically shuts down with the screen go...
My Slimline 1 remote finally broke so now I have to use the crappy Slimline 2 remote. Is there any way to program it to control both my Sharp TV and LG soundbar or will I have to use one of those remotes to use that device alongside the STB?
Cannot login to Telus optic TV app or to my Telus account. No matter how I try whether through the app or online, I still get the same 403 forbidden error. I change my password and have reset the modem with the same results
I had a very quick power flicker earlier this evening and since then my wireless box is not responding. Have rebooted, left unplugged, comes back on with the green dot and 1 line with the LINK light flashing, green power light on. the main box is con...
I have been wanting an IR extender so multi displays can be in sync with Optik.This setup works very well with the wireless 5050, the older non wifii and the new 4KPVR boxes.Its available with various numbers of blasters and receivers.Blasters and re...
I wondering if anyone knows where I can get/view/stream Building Alaska from the DIY Network. There are 11 seasons and we've only been able to catch a few episodes of Season 5 so far. Any help is appreciated. Thanks. Stay safe ... binge watch TV!
We have 3 TV's 2 with VIP5602W boxes and one with a VIP5662W ... One of the TV's with the VIP5602w boxes has an issue playing back recorded content, it Stutters / Stalls... watching live TV is not an issue............. I have rebooted it many times w...
I have Telus internet, Optik TV and home phone.When I am watching TV, there is an intermittent strange sound occurring among the boxes. It seems to occur when the PVR is recording, and sounds like a system reset accompanied by a high pitched squeak. ...
