Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 54545 Views
  • 183 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 41681 Views
  • 43 replies
  • 7 kudos

Alternativa to PikTV.

Hi, The rent option on-demand videos are crazy. My kids always clicking the OK button and buying alot movies which costing me crazy.Any alternative options comparing to PikTV? I am considering moving to Shaw (Fibre+ 75 with TV for $135/mo LGTM). Just...

mashhur by Neighbour
  • 2313 Views
  • 3 replies
  • 0 kudos

NCIS Hawaii on demand

This program seems to have disappeared from my On Demand selections? And on the web site, only the first 4 episodes are available. Is this a case where a show has been moved to Netflix or something?

Changed my plan without permission charge twice as much

I phoned in to Telus today because I was unable to change my channels on my Pik TV account. Service lady helped me, and I am receiving the channels now. I opened my email tonight and I received a message from Telus of a confirmation of changes to my ...

darjoy by Neighbour
  • 1965 Views
  • 2 replies
  • 0 kudos

Amazing Race season 8 episode 5

How come Season 8 episode 5 is not “On Demand”? It goes from episode 1-4 and then 6-7. Anyone know? Thank you.

jannab19 by Neighbour
  • 1417 Views
  • 1 replies
  • 0 kudos

Why is PIKTV not working properly?

Email from Telus on April 26/22: "Get ready for an improved Pik TV experience". And you know what? Ever since receiving that email from Telus, my PIKTV has been working as if a technician who had too much alcohol to drink, made aforementioned "improv...

robba1 by Friendly Neighbour
  • 1704 Views
  • 1 replies
  • 0 kudos

Cannot record MUCH channel 557

When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.

resume episodes

What is the point of showing EVERY episode of a program in the resume tab?Is this app ever going to get a fix or are we waiting for summer vacation to be over?

Qix by Organizer
  • 1580 Views
  • 1 replies
  • 0 kudos

Missing episodes WWE Rivals

HiYou are missing 3 A&E WWE rivals on on demand. They have already aired. Our pvr was not working, so we are unable to watch them until they are on there.

elemarie by Neighbour
  • 735 Views
  • 0 replies
  • 0 kudos

Missing Episode

Hello. I'm watching the 2022 season of Love Island USA through the Optik TV app. Episode 15 is missing from the list. Is it possible to add this episode?

Friendliest neighbours