Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
In my wifi app, the status of the modem t3200m is offline but we still have access to the internet. However, I find the connection is slow. What should I do?
Where can I buy just the power adapter for Top box 4k?
I'm looking for a way to pause/schedule my Optik boxes. I have a child that gets up in the night and watches TV. I tried blocking all the channels but she found that you can still use the search function on the remote to access shows. I have gone to ...
Does the Optik TV app only work with WiFi and not data on an iPhone?
I’m supposed to get some more free channels in my new package which ones can I choose from
My Marantz receivers plays no audio if I use my TELUS 4K pvr to play “On Demand” content (but all live content works fine). The Marantz AVR shows “Dolby digital” bitstream but zero audio.If I set the TELUS box to output “stereo” on demand content pla...
I have CRAVE+HBO combo and I cannot stream any Crave On demand content. There is also no option to purchase Crave. I can only stream HBO on demand. How can I fix this?
Anyone else having issues with the TV guide that Telus don't seem to be able to rectify?? I have along list of issues driving me crazy!!
All of the Seattle TV stations are now broadcasting in ATSC 3.0 NextGen which allows for 4k transmission. Is Telus implementing changes to accommodate this? Seattle is one of the very first markets to run with this. Boston is on the "to implement" li...
How many 5602 wireless TV boxes can I have on my system? I have 1 5662 PVR and 1 5602 box now. How much is a 5602 box to purchase?
