Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
How do you change wi-fi networks on telus optik 4k box
I need the code for Samsung Soundbar so I can pair it with telus remote. Also, the steps to pair would be great.
When I go into my guide, the NHL Center Ice channels are missing. In the settings I selected "check all", go back to the guide. Still not there. I can't even enter the channel manually
How do I program my telus remote so that it works with my Samsung soundbar
Hi, is there a way to be notified when a software update is available for any of the devices that I have? ie Modem or OpticTV or phone. I currently have an update that needs to be done across all my Telus devices and apparently the auto updated didn'...
Hello ... I can log on to Optik TV from my Mac Mini using Safari. When trying access the CTV Calgary Station 101 and CTV News Network 801 ... I get the subject message. When I select "Dismiss" it takes me back to a screen where I can select that stat...
Customer has issues with telus remote control/stb. She needs to be at 2ft away to work perfectly, if she is more than 2ft, it does not work properly. She needs to press it multiple times before it works. We replaced the remote control 3 times but no ...
Unable to get sound bar to pair with TV. Currently have digital optic cable going from sound bar to TV.Suggestions? Total geek here.
Why would Netflix stop working on one tv and not another? Wifi setup. Have tried reboot of both. Signed out and back in as well.
Is there any way to control the current TELUS Optik 4k box (aka Arris VIP5662W) with anything other than IR codes ?It’s ironic this is an IPTV box and you can’t use IP (Ethernet) control ! What about RS232 ?I would like to integrate this using home a...
