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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Optik TV Sports Apps

I have the NFL and NHL sports apps on my Optik TV but the apps no longer show the scores. Why are the scores no longer showing? There are only dashes showing. How can I get the scores back? Thanks for any help.

NHL Centre Ice Channel Delays

I’ve noticed recently that some feeds on NHL Centre Ice channels are very delayed. For example: I have a game on right now (TBL@SEA) on channel 1105 and I received a notification on my phone that one of the teams had scored but didn’t see it on scree...

SeanD75 by Neighbour
  • 2003 Views
  • 2 replies
  • 0 kudos

Resolved! Wirless Digital Box HDMI Port not working

Recently I have been trying to use my Telus Wireless Digital Box to watch shows but when I plug it in it says no signal all the lights on the front work. I have tried multiple different cables and tried it with different TVs. I also have a main Telus...

Ammaar by Friendly Neighbour
  • 2160 Views
  • 1 replies
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Optik TV gives No Output to TV

I'm trying to use my Telus Wireless TV Digital Box, but when I power it on the TV, it shows no signal. The signal strength is good and the lights work. It also turns on and off. It just doesn't output a signal. We tried multiple different cables and ...

Ammaar by Friendly Neighbour
  • 1527 Views
  • 1 replies
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Resolved! Which KVOS on channel 141?

Looking into maybe switching to Telus for our TV needs. Having a look at the channel listings, I see KVOS Bellingham listed in my area on channel 141, and I wondered if anyone can tell me if that is in fact the MeTV channel, as opposed to the Heroes ...

Dascott by Neighbour
  • 5018 Views
  • 3 replies
  • 1 kudos

Resolved! Tv plus app

Hi, new app does not work properly. I used to be able to setup recording of programs with the old app, and view my recordings. No longer possible. Contacted Tech Support and was told Telus rolled out the app without the back end support to actually c...

Audio_Guy by Friendly Neighbour
  • 8123 Views
  • 8 replies
  • 0 kudos

Resolved! Inatalling Pik TV on my Sony Google TV

Hello Everyone, I recently bought a Sony Google TV and I would like to use PikTV on it.Upon my seach of PikTV on the built-in Google Play Store, it suggests the item is not available in my country even I am now in Canada. Thus, I have no way to downl...

Resolved! Optik Home Services Updates

Telus used to maintain a great page showing all updates to Home Services at 2022 - TELUS Home Services Most Recent Changes Sch... - TELUS Neighbourhood However, it hasn't been updated since April. Where can I go to get this info now?

vortoozo by Organizer
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  • 1 replies
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Resolved! PVR

Can I watch one channel while recording a second channel?

Nicospar by Neighbour
  • 1924 Views
  • 1 replies
  • 0 kudos
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