Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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The new Optic TV app.

I received an email about your fabulous new Optic TV app and I just had to reply with my thoughts. I'm very disappointed with this new replacement for the previous app that worked just fine. I have the following issues with this new app on my iPhone ...

NFL Sunday Ticket

I’ve heard DAZN was instructed to negotiate the rights again with cable providers in Canada. Is TELUS going to be providing NFL Sunday Ticket for the upcoming 2018 season?

Optik box over heating on standby?

We just switched over to Telus a few days prior to leaving for a trip. Last night the Optik fan starting running even though the unit was on standby and we had been out of town (therefore it had not been used). When I went to check it out the box was...

MB2000 by Just Moved In
  • 7 replies
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4K Upscaling

Just wondering if there was any way to have the 4K Optik TV receiver output natively instead of upscaling to 4K? I believe my TV does a better job of upscaling than the box. With the SHAW box it would just output whatever the feed was 720P or 1080i. ...

PL by Coach
  • 3 replies
  • 0 kudos

Optik TV and computer does not work on internet 25

I recently had Optik TV installed which was to be bundled with our internet and phone on a 2 year contract. Before installation was to proceed I clarified that the Optik TV would not impact the internet speed, as my son is a gamer. Telus confirmed th...

John8 by Connector
  • 0 replies
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New 4k box recordings unavailable

Just got new boxes and now saying make sure the digital box and Pvr are connected to the network. Have tried unplugging modem and box but nothing seems to work. Have one digital box that telus was unable to connect red authorization code tried for 3+...

Dsteil55 by Neighbour
  • 4 replies
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TV, internet service in rural areas

We moved to 150 Mile House last year. We had optik TV and 100 meg DSL in Surrey, here the only option for TV is satellite (which sucks compared to what we were used to) and 15meg DSL from the remote that's about 900m away. There is no cable TV in thi...

Telus Optik On The Go does not work from web - Error LP1008

I was able to watch Optik on the go from my work laptop, however now when I attempt to login from my home PC or another laptop I am getting the 'Sorry Something Unexpected Happened LP1008' error.The browser console is showing an authorization error 4...

Rockpile by Neighbour
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4K Wireless TV Receiver

HiI have a 4K Wireless receiver that is hard wired. Last night the channel up and down button didn't work, so I unplugged and plugged it back in. Started working okay after that. Noticed just before that the same thing had happened with my 4K PVR but...

PL by Coach
  • 1 replies
  • 0 kudos

Phone/optic TV-SW edmonton

All Telus specific items are down SW Edmonton. Everything rebooted still not working. On hold now 15 mins and counting

JennJ by Just Moved In
  • 0 replies
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