Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Thank you so much for adding descriptive video to PikTv on the browser. I'm totaly blind, so I find that very helpful. One thing is happening though when I go to channel 870 CJIL the volume goes much lower than the other channels and the sound is har...
Why is episode 3 not on Telus On Demand?
I know Global BC One got added to Optic about 2018 & a bit later folks asked if it would be added to PikTV selection. Just thought I would check in & see if there's been any change with making it available to PikTV (as well as Optic)
Not happy!I follow formula 1 racing and frequently record races that occur at early dawn hours. Several times this summer and fall I have replayed the recorded race only to find it has not recorded the scheduled race, but rather has captured the fina...
I recently switched from Shaw to Telus and was suprised that I can no longer fast forward on many channels . On Shaw I could fast forward on all channels. Is there a list of Telus channels where fast forwarding is allowed?
I have an Araknis network, which worked fine with Shaw (in BC). I have everything connected to Control4, so it's important for me to be able to run everything through my Araknis switches and router. However when I connect the OptikTV boxes to the Ara...
Why is Telus repeatedly sending me emails about PikTV? There isn't an option to unsubscribe from these annoying emails. Actually I know why, it's to boost usage (a.k.a. ad revenue), but I don't watch TV and don't want PikTV either. I made the huge mi...
We have Optik TV at two residences, each with a different modem. All on the same account. We are trying to link Google Home to Optik TV at the second residence but GH does not recognize the Optik TV box as a device in set up. It instead shows TWO mod...
Does anyone know if you can download the PikTv app on an Amazon Fire tv 4?Thanks!
@Amyj episode 13 from season 58 is missing from the days of lives streaming library in the Optik tv app. Original air date was Oct 5
