Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Can anyone recommend a bluetooth remote that I could pair with my 4K box? Anyone have a success story they could share? I can't carry on with the IR slimline remote. Thanks!
When channel surfing on Optik TV, my TV gets stopped at the On Demand channels (107, 216 for examples) and I can't continue on. I get stuck on the On Demand preview screen and need to enter the next channel number. How can I skip these On Demand chan...
I am in a new building with Telus Fibre installed, I have the Telus wall panel in my apartment closet. In the main room there is a combination ethernet / cable jack for TV box (using the ethernet connection) and a landline cat 5 plug on the other sid...
Does anyone know how this works? Not getting any calls showing or call history. App is showing as activated.
Thought I was losing my mind when the recap started to play on the next episode and there are a bunch of screens I haven't seen. But season 1 episode 4 is the only episode in the season missing. Please fix it.
This page on the Telus site is supposed to be to contact the Telus Management Escalation Team but it clearly does not appear to go to management but just another area of “customer service”. I received some nonsensical response telling me to contact T...
I noticed some new channels the other day: 750 - MEZZOHD Classical and Jazz Music Concerts752 - Museum965 - Insight 4K968 - C4K360 Are these channels available (free) to 4K users? Or will they part of packages?
I just bought a new TV - an Android RCA 32" - none of the codes listed in the Telus guide work to program my optic TV remote to turn the TV on and off. Is there a universal code???
I'm trying to watch Deadliest Catch on Optik TV on my computer. Season 11 is mostly there but episodes are off by 1 starting with episode 3 which should be 2 and so on. Episode 20, 21, 22, 23 are missing.Season 12 is totally missing - 24 episodesSeas...
Just got a new PVR box installed June 12th, now when I go to record it shows PVR is off line. I have rebooted several times, unplugged from the wall - nothing? Now what?
