Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Email from Telus on April 26/22: "Get ready for an improved Pik TV experience". And you know what? Ever since receiving that email from Telus, my PIKTV has been working as if a technician who had too much alcohol to drink, made aforementioned "improv...
When I try to record something on this channel it says "THIS PROGRAM CANNOT BE RECORDED". Any other channel I have tried to record works fine.
What is the point of showing EVERY episode of a program in the resume tab?Is this app ever going to get a fix or are we waiting for summer vacation to be over?
HiYou are missing 3 A&E WWE rivals on on demand. They have already aired. Our pvr was not working, so we are unable to watch them until they are on there.
Hello. I'm watching the 2022 season of Love Island USA through the Optik TV app. Episode 15 is missing from the list. Is it possible to add this episode?
We have two TVs. The main one has the Optik TV box attached. The second TV, which is seldom used, has the PVR attached. A few months ago, the PVR began shutting down every couple of days. We get a message on the main TV saying the PVR is offline. Som...
Hello.I recently registered for Optic TV. I was told that I would receive 2 devices (one PVR recorder and one wireless device)I received my PVR recorder a few days ago, which got me excited and I set it up immediately, but then the wireless device ne...
I noticed a $90+ increase in my bill last month. My 2 year contract ended and Telus rewarded me with no notification and a nice increase with questionable extra charges. No service change.Has anyone received a courtesy notification of contract end an...
Just got a new wireless box. How do I sync it up with my PVR box to watched PRV'd shows that were recorded? My PVR box records but I cannot watch a recorded show on my TV with the new wireless box.
Anyone know why my YouTube and Netflix audio is out of sync a lot of the times? It’s like hit or miss to get it to work properly. The box is connected directly to the the thru the hdmi cable supplied by Telus and I already swapped a cable. Like examp...
