Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Optic TV Guide "On Now"

The "On Now" in the Guide supposedly gives what is on the schedule as of the current time in the first column. Not always so. Just pressed the Guide button on the remote at 4:10 pm ans the first column displayed is 2:30 PM. Shouldn't "On Now" always ...

Minky by Ambassador
  • 0 replies
  • 1 kudos

global tv channel 104 in kamloops

global news on channel 104 in Kamloops seems to freeze at times only seems to occur when news is on and local ads are inserted ok at other times has anyone else noticed this

Sunda Ticket

Why won’t Telus reaquire Sunday Ticket since Dazn has agreed to release it to others in the Canadian market? At the very least, provide Dazn as an Optik app. As a former Shaw customer, I came to Optik for its superior offerings and PVR capacity. When...

clcable by Just Moved In
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4k PVR freeze

Came back to Telus beginning of April 2018. I have Internet 75 and 4k TV PVR.At around 2045 on August 08 2018 was just ending a session of On Demand (HBO)As i attempted to go to guide to watch live tv everything froze.Tried to power cycle. Ended up u...

birdman4 by Just Moved In
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  • 0 kudos

Essential channels, Netflix and recorded shows no longer accessible.

Has anyone ever lost all the essential channels,Netflix and all their recorded shows. It still shows all the pvr recordings but when I play then the screen stays black as it plays through it. I have already called in and waited in line for an hour an...

HARDWORDS by Just Moved In
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  • 0 kudos

So, my 4K HDR Technicolor boxes randomly reinitialize, any help?

So, I've had one set of boxes replaced, they reset, as a group, over 30 times in a month. Now, the second set of boxes is reinitializing. I'm working with Telus, but all they seem to do is reinstall the firmware over and over. Does anyone have any PR...

Zman2k2 by Ambassador
  • 7 replies
  • 0 kudos

Resolved! OPTIK TV

location of the IR sensor on UIW4001

Tom2 by Neighbour
  • 4 replies
  • 0 kudos

Resolved! Optik TV Price Increases Exhorbitant August 1!!!

Starting on August 1, 2018, the regular monthly subscription rate for the Popular Sports Theme pack on Optik TV will increase from $14 per month to $16 per month.Starting on August 1, 2018, the regular monthly subscription rate for the following Them...

Minky by Ambassador
  • 5 replies
  • 0 kudos

The new Optic TV app.

I received an email about your fabulous new Optic TV app and I just had to reply with my thoughts. I'm very disappointed with this new replacement for the previous app that worked just fine. I have the following issues with this new app on my iPhone ...