Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Missing Episodes in VOD Library

Hi folks. We know you're passionate about your favourite show(s) and rely on the VOD library to catch up on or re-watch your episodes. We recognize certain episodes may not be as ready as you are so we'd like to enlist your help in flagging them. Sho...

dru by Community Manager
  • 0 replies
  • 1 kudos

Resolved! Optic TV Mobile app

This app is nothing but one problem after another. Trying to watch ball game on sports net pacific or other sports net channels and I get an error message and to try again later. This is a constant problem. Then I will get a not connected to the inte...

KCFADD by Just Moved In
  • 4 replies
  • 0 kudos


There does not seem to be any access to NBC. Why not. It is a major network.

sanserve by Neighbour
  • 2 replies
  • 0 kudos

LG tv / remote control link works only once

My remote control responds to the programming to link to my LG tv, but functions properly only once then looses its memory of the tv code. Any suggestions?

Eric5 by Just Moved In
  • 1 replies
  • 0 kudos

Free preview, but I have to subscribe?

MLB Extra Innings, channels 1301-1311 are advertised as a free preview starting from yesterday until July 18th. They aren't accessible to me. Is anyone else able to get this free preview?

Janann by Advisor
  • 7 replies
  • 0 kudos

Powering off pvr

What's the difference between unplugging the power cord from the back of the pvr vs. holding down the power button on the top of the pvr box?

Janann by Advisor
  • 2 replies
  • 0 kudos

Ch..593 Now 4K Music Videos

I go from Global b ch 104 to 593 and then it makes my channel freeze and then wait 30 secs and then its says Optik not connected!! please Check... ETC

Resolved! Optik tv on the go support website link

so i have an updated Dell XPS Windows 10 64bit 1903 update with latest update for google chrome canary and firefox! 67.04 Intel I7 7Gen 7700 Gtx 1080 512GB SSD2TB HDD Desktop... @Nighthawk The Optik link is broken fr me.. Error Code 404 File not foun...

RokuTV with optik

I’m looking to buy my grandma a tv they have an RCA rokutv for a good price but I’m wondering if it’s compatible with Telus optik tv

Robscoe by Just Moved In
  • 6 replies
  • 0 kudos

Digital boxes

What is the max operating temperature of telus digital boxes?

Bluetooth remote

I see the 4K boxes have Bluetooth capabilities so if Telus had a Bluetooth compatible remote that would be great so you do not need direct line of sight to the digital box

Wonger by Neighbour
  • 5 replies
  • 1 kudos