Optik TV
Forum discussion about TELUS Optik TV Home Services devices, equipment, and solutions.
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Resolved! 4K PVR no longer poers off?

Hi;For some reason my pvr will no longer power off when you use the power button on remote.I noticed this in the last week or so. not sure when it started.Is this due to an update? Notice a few other issues like slow response etc.

Jazz59 by Connector
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  • 4 replies
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TV channels are unavailable suddenly

Channel 106 is unavailable. It is stated that "All TV streams are in use for this digital box. Watch in SD or select a recording to stop." What does that mean?

Resolved! Sync clicker with pvr

Telus installed 2 boxes on my tv's and although the clicker turns both the tv and box on, it won't adjust the volume.

Lairdwatt by Just Moved In
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Telus 4K TV box midel VIP5662W

I used this box about a year , there is no any issue (connect optical output to my digital coverter for analog audio signal ).However, I found I can NOT get sound from digital coverter for amp from Jan. 25 2018 . Ther is only distortion sound what I ...

leicachi by Just Moved In
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Resolved! Add a channel

Can I add a single channel online? How?

Tim83 by Just Moved In
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Running Optik tv through xbox one

Hey, so i bought and xbox one close to a year ago. And I hooked up my tv through my xbox. I didn't have any problems for the first 6 ish months. But since then, I've had to swap out 3 HDMI cords. The tv will work for a couple weeks, and then it gets ...

laurenj26 by Just Moved In
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Resolved! Telus Optik TV Slimline 2 Remote Control (or any other remote)

I cannot locate anywhere a job aid/manual/etc showing all the buttons with their functions indicated for the remote? Why is there nothing (here is a link to Shaw Bluesky Remote info - which is extremely helpful and complete: https://community.shaw.ca...

Optik Tv app

Is anyone else experiencing problems with the optik tv app? I keep getting an error message with a reference number at the bottom to contact my administrator. I have tried deleting the app, reloading it, resetting my account but nothing works.

JP668 by Just Moved In
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Resolved! TV freezing

My TV keeps freezing then going black before the show eventually resumes. Been happening on every channel and have tried restarting the box. Can anyone help?

Ryan4 by Just Moved In
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  • 3 replies
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