Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Are there plans to upgrade the telustvplus.com service? It's a huge downgrade from the watchoptik.com service, which wasn't very good in the first place. It's slow, forces users to login each time, scolling is terrible, changing timeslots is terrible...
Got a Samsung sound bar hooked to a Samsung tv but can’t get the volume to work on the telus remote. Any suggestions
On Demand is missing the latest epsiode of Good Doctor Episode 6. Its been 2 days. @Amyj
@AmyjPlease note the season finale for The Resort has not been added to Optik on demand. Details below:Show name: The ResortSeason 1Episode 8September 1, 2022Showcase
I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit upload rate. My account is supposed to be good for 25...
Tired of paying $20 and the still unstable performance of this box.
When will season 6 episode 6 of station 19 be on demand?Also, greys anatomy season 19, episode 6 ? I just switched to telus and lost all my recorded shows. Does it usually have a delay on getting shows from a few days ago on demand?
I started watching this season as soon as it came on demand which is usually the Thursday as it airs Wednesday’s. There was a ‘pre episode’ and then three episodes came on as they normally do. Now we’re missing 4 and 5, where are they? What’s happene...
Received email to update Telus Optic TV app to Telus TV+, now I cannot watch anything from On Demand or from my pvr. Whereas last night I could on the previous version of this app. I'm so upset as I'm in the US for 2 months and enjoy being able to ke...
Ok so I just got fiber put in yesterday and as a little bonus cause I have to put the router in my office and the PVR has to stay connected at all times I now have a receiver in my office. my monitor has a second HDMI but no speakers of course. But I...
