Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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CTV app & Global apps not accepting Telus Optik login Credentials

The CTV app and both Global apps won’t accept my Telus Optiks login credentials! I have check and rechecked my credentials and they are correct and work on the Telus website but won’t allow me to log in to any of the CTV or global apps- they just say...

Missing on demand episode

I noticed that season 9 episode 16 of Little Women LA was missing from Lifetime on Demand, as well as season 3 episode 10 of Little Women Atlanta, can you please advises as to when they will be available. Thanks,

Resolved! Optik TV with 3rd party router

Recently replaced the t3200m with an XR500. T3200 in bridge mode with radio turned off. The WiFi signal in the home has improved drastically but my wireless optik boxes are no longer working.anyone know the work around for this?


Recordings list is unavailable, we used it last night. I unplugged the box, unplugged the modem, waited 1 minute, plugged back in and waited for lights to come back to normal. Plugged box back in, waited for reboot and still same message

Optik on the Go App not allowing Playback or Recording

Hello! My Optik on the Go app is not showing a play button when I try to watch Live TV on the main screen. Even when I click into a live tv show there is no play or record function. Any ideas on this one, I tried reinstalling the app already and stil...

bradu by Neighbour
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8915 Avphubbz

This appeared in my guide the other day. Anyone know what it is?Channel 8915 Avphubbz, and it says TELUS live event.

Optik TV 4k wireless box keeps losing signal

Had Optik TV installed just over a week ago and the wireless box (which I have hardwired to try and solve the issue) loses signal a few times a day and the screen is just black. Can only get tv back by unplugging and plugging box back in. Just had Te...

Mak14 by Just Moved In
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On Demand Episode Short

The episode of The Bachelor that aired on Monday, February 3rd was two hours but the On Demand episode only plays 58 minutes. Where is the rest of that episode please?

Tron1200 by Neighbour
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