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Lynette
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Joined 4 years ago
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Re: Canucks Blacked out despite being in same region
Hi KHR, I'm still struggling to get a technician that actually understands what the issue is, and does not tell me the rules on regional blackouts, because they should not be applying to me. I was able to do a modem, pvr, and box reset because they said they made some changes, but i could still see the Calgary and Edmonton games last night even though i should not be able to. I did not check if i got the Vancouver feed for other channels, but i will make sure to do that and add that information to my ticket9.6KViews0likes2CommentsCanucks Blacked out despite being in same region
I have had Telus Optik TV for 5+ years. Every season i have been able to watch Canucks games on Sportsnet Pacific with no issues. I updated my digital boxes this summer, and ever since I did, i can no longer watch any Canucks games on Sportsnet Pacific. I receive an error message saying that the game is blacked out in my region. This happens for every single Canucks game - i have not been able to watch a single canucks game on sportsnet all season. I know the game is not blacked out in BC because my sons Shaw box down the street has the games on the exact same channel. I can view the games with no problem on the channel on mobile. I can also view every single Edmonton Oilers game on Sportsnet West despite not being in the Alberta region. Nobody at support has any idea what to do, and keep telling me that the game is blacked out by the network and there's nothing they can do. I understand the concept of the regional blackout, but i shouldn't be getting this while in the same region. Has anyone been successful in solving this?Solved9.8KViews0likes4Comments