Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
2 shows I set to record yesterday instead recorded a completely different show. Why?
We've tried all of the support available online, including powering down the modem for 5 minutes. The wireless box turns on and we see the instructions to pair but after pressing the "Ok" button on the unit and the WPS button for 10 seconds on the mo...
1. Is the Optik Slimline 2 remote IR and/or RF/Bluetooth based ? Does the Optik 4K box only support IR ? I would think not as most people now hide the box behind the TV!2. Is Optik 4K box controllable via automation platform like Crestron ? IP or RS2...
Hi all, I rebooted my 5662 PVR because my other TVs were acting up. Now the internet is working fine and the wireless TVs are fine but the PVR wont connect and has solid lights - LINK, Bluetooth and Record. Im scared to reboot the modem again and los...
The title says it all. Although it could say "Incredibly clunky".
For after this virus is all over I want my mom to upgrade pvr and set top and get faster internet.. Just wondering what the latest model is...?
Over last couple days I’m having issues with not only my tv , cell phone and loosing signal and connectivity overall .Lat night I couldn’t use TV or my cell phone !Does anyone in the neighborhood have same problems?
Today I installed Mac OS Upgrade to Version 10.15.4 (19E266). After installing I am not able to access Optik TV from Safari. I am not able to get to the url at all ... watchoptik.telus.com/#yourtv I get error message LP1008 when trying to access that...
Is anyone else experiencing difficulty changing theme packs? I have tried through the app and the website (via various browsers) and nothing works. I'll click "Remove" and the page seems to register the click, but...nothing happens. Likewise, if I cl...
I have been trying to watch Crave on my browser. To do this though, it says that I need to log into my Optik TV account. I don't currently have one, so I followed Telus' instructions and went onto the menu to create an account through the TV. However...
