Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Heres a beauty.Got Optik a week ago, continually losing signal ( error code on screen). Happens on more than 1 TV at the same time, so eliminates interior wiring. Replaced PVR as it showed error codes + Gateway (modem). Problem still exists. Checked ...
optik tv browser on google chrome is getting an error msg pop up" browser not supported error no. 4-44-50001".optik tv app for androind is getting an error msg "optik tv app has stopped working' i get into both no problem and have access to the guide...
Hey Everyone! Wanted to quickly touch base and see if anyone else is hyped for the Academy Awards coming up this Sun April 25th! This is probably the first Oscars show that I've been excited to see in a few years to be honest. Finally seeing people i...
Could my fibre connection be relocated?
On my Windows 10 desktop, when using the WatchOptik browser page on Edge (the newer Chromium based Edge), I get an endless wait when trying to watch live. I loaded the developer tools page to find error messages and see that the video load is being b...
Trying to 'time shift' and I get this message while trying to use the app on my tablet. I pay for the service and can time shift while watching on my tv
For a week I have been trying to access two of the theme packages I signed up for. Customer service in Guatemala are always friendly but have not solved the problem. Chat tells me to call and when I tried the "escalation' I got a message to call a nu...
So this has been happening the last two days. Whenever I want to put on Netflix or Crave/Prime, YouTube is playing on screen as well. For example, if I’m looking at the Netflix menu, YouTube is seen as well in background with the volume. The only way...
Channel content on channel 355 Cottage Life, is two hours off and content on channel 716 TravelXP, is one hour off from their supposed times.
Has Makeful gone from Telus? I can't find anything about it.I did enjoy their frequent reruns of Whose Line Is It Anyway
