Optik TV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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Entice TV Channel #5529

HI there. Just wondering if anyone else is subscribe to this Channel.. Entice TV? My question is.. There are four menu at the main screen 1) Subscription 2) New This Week 3)Quickies and 4) All. I am thiking you have to pay for VOD on 2,3, and 4 but d...

Apple TV drops frames..stutters

Why does Apple TV drop frames. Specifically watching "Presumed Innocent". I'm watching via Dolby Vision on a Sony XBR Every second or so it stutters and or drop frames. I have version 12

EarWorm by Neighbour
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NFL???

Telus TV - Why do you cut in with CTV (Eagles/Commanders) at 1:00PM when KCPQ is showing a different game (Seattle/Minnesota)??? It's been 20 minutes and you guys are still sleeping.

AJ2 by Neighbour
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  • 1 replies
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VOD adult category is missing on new boxes.

girlfriend wanted sexy times, adult netflix n chill so to speak. so yeah adult VOD is not on the new boxes. apparently can't even add adult channels either. any reason why? do I gotta cast from some sketchy website that steals info to my tv?

Resolved! TV+ box won't start up

All the sudden our TV box won't fully start up. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. The TV says no signal to input. On the box the light is solid white, it do...

Holiday Countdown/ Santa Tracker

Just wondering, especially since it is getting closer to the holidays, what happened to the old design of the holiday tracker on Optik?? I understand it is still on TELUS, but not just me, but others, truly miss the old design of the original holiday...

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Not Satisfied - No new TV box in nearly 2 months

I have tried since early November to get a tv box replaced that stopped working. Today I am on my 4th attempt. Each time the help desk swears it is on its way....it doesnt arrive....no one calls so here I am. There is something wrong with the address...