OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
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I just switched over to Telus from Shaw. I wasn't aware that the cable box would be an android tv box. I hate the layout of the home screen, I hate having to allow/deny location, ad tracking, microphone, etc. No, I dont want to sign into my Google ac...
1st time this has occurred. all was well when turned off last night.Was there an update overnight, don't know. Solution was to unplug power, wait and plug in to reboot.
Bachelor in paradise season 9 episode 9 is missing on demand, can you please follow up? It was aired on nov 30, 2023. I set my pvr to record it, it didn't record either
Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...
Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.
We recently switched from Shaw (July) our PVR has totally erased (including all scheduled) 8 times since July.Anyone else have this issue ?
Has there been any progress made in a offering a way to delete a whole series of recordings? Or mass deletion rather than one episode at a time. Someone asked about this many months ago and the reply was that you were working on it. Can you provide a...
Currently I cannot set up the system to series record the daily news program, I need to manually go and record each program separately. This is something Telus techs said they were working on resolving, can you please provide an update?
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
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