TELUS Neighbourhood

Sports - Golf, not always adding additonal hour to (New) recordings...

So the additional hour that was supposed to be added automatically to 'New' programs on the Golf Channel: CH925 doesn't always work... Last instance today CH925: 09:00-11:30 PGA Tour of Champions failed to add extra time! What is going on??? Of cours...

Do you not want my business?

I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...

Missing Episode

The Golden Bachelor Season finale was last night, and is missing in On Demand. Please add it. Thank you

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Feature updates.

Recording retention and adding time...

why can't I post? The requested URL was rejected. Please consult with your administrator.Your support ID is: 2706771287811005177

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

TELUSTV-21T - Failed to record & deleted a scheduled (recording) program.

Just sat down to watch a program I set to record just yesterday and all I have is the "red circle" instead of an actual recording... I have had ghost recordings before with the 'red circle' but that's been in addition to the actual recording. This ti...