Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1872 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

369 Posts

Latest topics in Optik TV & Pik TV

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

MrSL by Ambassador
  • 14 Views
  • 0 replies
  • 0 kudos

Why are so many recordings failing to play

TelusTV-21T Optik TV.In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed.However, when selecting two of them I was rewarded with only a "record circle" in the right p...

Grimmt by Organizer
  • 1850 Views
  • 27 replies
  • 0 kudos

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

optik tv setup image.png
Iv4n by Just Moved In
  • 128 Views
  • 3 replies
  • 0 kudos

4K Telus box

Hi, I have 1 standard and 2- 4K boxes, hooked to older TVs. While watching a show on PVR, both 4K boxes randomly switch to Amazon on 424. Happens 2 or 3 times in 3 or so hours of watching the PVR. Very annoying. Does anyone have any suggestions? Trie...

JT4 by Neighbour
  • 177 Views
  • 4 replies
  • 0 kudos

series recordings

Kate you posted this in JuneUnable to run series recording on news channels AllEpisode recording is available while we work on resolving this. I hoped the solution to the guide options button would also resolve some but not all prgrams will not recor...

Rocky3 by Ambassador
  • 1015 Views
  • 7 replies
  • 0 kudos

Favorite channels

I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...

Rocky3 by Ambassador
  • 370 Views
  • 3 replies
  • 1 kudos

90 day fiance

Hey, could 90 day fiancé and 90 day fiancé the other way get updated please? There’s only one episode of 90 day fiancé so essentially all those episodes are missing.Thanks!

Shannonj by Just Moved In
  • 31 Views
  • 1 replies
  • 0 kudos

Telus Optik TV Box to Receiver

Hello.Not sure if this questions has been asked before but I have a Telus Optik TV Box which I want to hook up in my media room through a receiver. The receiver I have is a Yamaha RX-V1085 which was out in 2018-19 and is 4K Capable. When I hook up th...

Telus Optik tv guide error for ch 716 Travel XP

Every time there is a time change (twice a year), there is a subsequent error in the Telus optik tv guide for one channel in particular. Currently, after the return to standard time, the schedule for the Travel XP channel 716 is out by one hour. This...

rhvic by Just Moved In
  • 95 Views
  • 1 replies
  • 0 kudos
Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.