Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1897 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

371 Posts

Latest topics in Optik TV & Pik TV

Transferred From Shaw

I just switched over to Telus from Shaw. I wasn't aware that the cable box would be an android tv box. I hate the layout of the home screen, I hate having to allow/deny location, ad tracking, microphone, etc. No, I dont want to sign into my Google ac...

Turned on TV and black screen

1st time this has occurred. all was well when turned off last night.Was there an update overnight, don't know. Solution was to unplug power, wait and plug in to reboot.

Rocky3 by Ambassador
  • 49 Views
  • 1 replies
  • 0 kudos

Missing on demand episode

Bachelor in paradise season 9 episode 9 is missing on demand, can you please follow up? It was aired on nov 30, 2023. I set my pvr to record it, it didn't record either

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Pete1161 by Organizer
  • 926 Views
  • 22 replies
  • 0 kudos

Switching to Prime Video randomly

I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Poejin by Just Moved In
  • 210 Views
  • 4 replies
  • 0 kudos

Erase multiple recordings

Has there been any progress made in a offering a way to delete a whole series of recordings? Or mass deletion rather than one episode at a time. Someone asked about this many months ago and the reply was that you were working on it. Can you provide a...

Ann3 by Just Moved In
  • 69 Views
  • 2 replies
  • 0 kudos

Ability to record daily news program as a series recording

Currently I cannot set up the system to series record the daily news program, I need to manually go and record each program separately. This is something Telus techs said they were working on resolving, can you please provide an update?

Ann3 by Just Moved In
  • 93 Views
  • 3 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.