Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1340 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

308 Posts

Latest topics in Optik TV & Pik TV

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

New tv boxes do not allow browsing thru recordings

For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...

Alta-aj by Friendly Neighbour
  • 163 Views
  • 5 replies
  • 0 kudos

Recording scheduling PGA on CBS or NBC not workng

Anyone else having problems with series recording of PGA on NBC or CBS? All other series recording works fine including recording of PGA on golf channel. This just started a few weeks ago. I’ve cancelled and rescheduled the recording schedule several...

Potential new customer - what are options for TV boxes?

Current Shaw/Rogers customer, forced to switch from our old classic cable boxes to their new Ignite boxes, but hate it so far. Aside from technical issues, our 86-year-old father-in-law can't figure out the new system/remote and we're all frustrated....

barto by Just Moved In
  • 34 Views
  • 0 replies
  • 0 kudos

Resolved! Are mods deleting / modifying your comments?

I don't expect this post to last. Sure it will probably be deleted... Or maybe I will be. If I disappear you know why... So it appears comments are censored by mods like A-B. In a recent reply to a 'new' customer with issues, my post concluded with: ...

MrSL by Leader
  • 505 Views
  • 15 replies
  • 0 kudos

PVR record not functioning

For the past 3 years we have recorded jeopardy every night with no problems, using the record series function. About a month ago, it just stopped recording. It still shows up as a recorded series, but doesn’t record. Also, if we watch it live and hit...

Y0k0 by Just Moved In
  • 169 Views
  • 1 replies
  • 0 kudos

PVR fast forward problem

Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that point. I contacted service, all they did was reset...

easygoing by Friendly Neighbour
  • 525 Views
  • 14 replies
  • 0 kudos

Issues with recordings

We set a series recording on 702 and it works sometimes and then disappears. Try to set again and it will not take.Random recordings are corrupt when trying to play.Guide is very slow to refresh going forwards only a day.Too many steps to delete a re...

T-roy by Neighbour
  • 320 Views
  • 3 replies
  • 0 kudos
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