Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1480 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

301 Posts

Latest topics in Optik TV & Pik TV

TV Remote not pairing with LG TV

Hello, I'm running into an issue and support doesn't seem like they can help. I have an LG Oled TV and I'm unable to pair it with the remote that came with the optik tv box. When I try and do it from settings it tries 3 codes, but none of them work. ...

New telus android Box HDR issue

I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this doesnt happen?

Jordan83 by Friendly Neighbour
  • 508 Views
  • 7 replies
  • 0 kudos

Resolved! How to watch channels with a home icon

Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?

home.jpg
newio by Organizer
  • 955 Views
  • 6 replies
  • 0 kudos

Optik Evolution: Questions About Recording Playback

Question 1: Is there a way to turn off the auto-play of the next episodes of recorded series? The message comes up and gives 2 options: start the next episode now or dismiss the message but this doesn't stop the next episode from starting. There are ...

Q4W by Organizer
  • 2849 Views
  • 8 replies
  • 0 kudos

Cancel TSN

Hi, I can't seem to cancel a subscription channel, TSN. i got it for the Euro 24 soccer and its been over 30 days so I should see it but the app crashes every time and I can't see where else to cancel. Please help!

Toolio by Friendly Neighbour
  • 186 Views
  • 8 replies
  • 0 kudos

Resolved! Telus TV-21T Quality of HD channels

Hey guys,Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports on the box is unbearable. Quality is way worse than t...

Friendliest neighbours
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