Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1897 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

371 Posts

Latest topics in Optik TV & Pik TV

Turned on TV and black screen

1st time this has occurred. all was well when turned off last night.Was there an update overnight, don't know. Solution was to unplug power, wait and plug in to reboot.

Rocky3 by Ambassador
  • 23 Views
  • 1 replies
  • 0 kudos

Missing on demand episode

Bachelor in paradise season 9 episode 9 is missing on demand, can you please follow up? It was aired on nov 30, 2023. I set my pvr to record it, it didn't record either

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Pete1161 by Organizer
  • 903 Views
  • 22 replies
  • 0 kudos

Switching to Prime Video randomly

I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Poejin by Just Moved In
  • 201 Views
  • 4 replies
  • 0 kudos

Erase multiple recordings

Has there been any progress made in a offering a way to delete a whole series of recordings? Or mass deletion rather than one episode at a time. Someone asked about this many months ago and the reply was that you were working on it. Can you provide a...

Ann3 by Just Moved In
  • 63 Views
  • 2 replies
  • 0 kudos

Ability to record daily news program as a series recording

Currently I cannot set up the system to series record the daily news program, I need to manually go and record each program separately. This is something Telus techs said they were working on resolving, can you please provide an update?

Ann3 by Just Moved In
  • 86 Views
  • 3 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

The new solution to a problem that cannot be solved

The bell indicated a new post is made in a thread I am following, series recordings. The reply box is greyed out and has this within it. "Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the veri...

Rocky3 by Ambassador
  • 72 Views
  • 1 replies
  • 0 kudos
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