Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1480 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

317 Posts

Latest topics in Optik TV & Pik TV

Resolved! Recording time

We just switched from Shaw to Telus .My neighbor has had Telus for a year or more and he showed me the features that helped me be comfortable with switching to Telus.Telus set us up with Optic TV+.This is supposedly an upgrade to the system my neighb...

BigAl2 by Friendly Neighbour
  • 980 Views
  • 13 replies
  • 0 kudos

Can you make it so I can watch a PVR show on my phone?

Unfortunately, Optik doesn’t let me watch taped shows on my phone like Shaw does. So I have to watch reality shows my husband doesn’t like after he’s gone to bed- instead of watching them while I’m cooking dinner. Yes I know I can wait 2 days and wat...

Bigmom by Organizer
  • 16 Views
  • 0 replies
  • 0 kudos

Program Reminder Function - Optik TV+

Are there any plans to include upcoming program reminder option in Optik TV similar to what we had with Shaw? It is useful for disabled residents with accessibility deficienciesWould appreciate a reply.Thanks

pafudd by Just Moved In
  • 434 Views
  • 2 replies
  • 0 kudos

TelusTV-21T remote programming

My TelusTV-21T remote doesn’t detect my samsung frame tv UN65LS03N. It tries 3 different codes which don’t work. I’ve tried universal learning remotes, but they don’t work with the 21T. Very frustrating!

rSquared by Just Moved In
  • 106 Views
  • 4 replies
  • 0 kudos

Recording and fast forward, rewind

Can you fast forward and rewind while a recording is still in progress? If it is 30 minutes in of a 60 minute program, can you start watching it and ff/rewind within the first 30 minutes? Can you go back and replay something in live tv like on hard d...

newio by Friendly Neighbour
  • 41 Views
  • 0 replies
  • 0 kudos

Problem acquiring license error: 0x80000002 for Crave Content

I'm receiving the Problem acquiring license error: 0x80000002 for any Crave content on Demand. It's working on my main box, but does not work on my wireless box. Can someone please advice how to resolve? This problem has been ongoing since we've gott...

Sea2Sky by Just Moved In
  • 51 Views
  • 1 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 19342 Views
  • 118 replies
  • 5 kudos

Live Sports

Why are live sports not really “live” and is a good minute behind ?I just got the new Telus box and I never ran into this problem when I had the older boxes ? Watching the football game and I compared it to my DAZN stream and DAZN was ahead of my “li...

Franklyn by Just Moved In
  • 3075 Views
  • 20 replies
  • 1 kudos
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