TELUS Neighbourhood

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...

Optik Evolution Regular HD Channels look terrible

Hey guys do we have an update to this?? The 4K channels look great but the regular hd channels are literally blurry. Like Sportsnet4K vs SportsnetHD is crazy. The bitrate is worse than Sportsnet app.The box also doesn't change between HDR vs SDR cons...

Missing On Demand Episodes - Rubble and Crew

S1E17 aired today but On Demand only has E1 to E10 available. Missing E11 to E17 @A-B

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Do you not want my business?

I am currently a Shaw/Rogers customer. I have TV/Intenet/Home Phone service. My hardware is reaching end of life and I need to upgrade.I called you today because I noticed you still had Black Friday deals for new customers.I spoke to an agent a few m...

Missing Episode

The Golden Bachelor Season finale was last night, and is missing in On Demand. Please add it. Thank you

Switching to Prime Video randomly

I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't have the app for it, we generally watch it on channe...

How to get rid of “press the ok button to browse your recordings” message

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...