Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community


Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1489 Posts


Discuss and ask questions about TELUS Pik TV.

318 Posts

Latest topics in Optik TV & Pik TV


We moved into out townhouse in the Garneau neighborhood in Feb 2020. We contacted Telus to subscribe to WIFI and Optik TV. We have been customers for over 30 years. We were advised that we had a copper wire connection but were assured that fiber opti...

bobmcvey by Just Moved In
  • 1 replies
  • 0 kudos

Exit TelusTV+ Android TV app?

I can go all the way to Settings and scroll down to Exit, but that is a lot to do each time I want to exit. I can't just turn off the TV because there is no way to stop the stream in the background from playing, which would waste a lot of bandwidth i...

newio by Helpful Neighbour
  • 2 replies
  • 0 kudos

Optic TV - problem acquiring license 0x80004CO1B

For two days I have the error code in the subject line come up anytime I try to watch on demand programming from CTV, Global, CBC etc.Reset the Optic Tv box and Router a few times but the problem persists.Also had a fed days of no info on the guide.I...

Andyt by Neighbour
  • 1 replies
  • 0 kudos

Tv+ profiles

Turned on the TV and the profile option was gone lost recordings. How do I get it back?

Wratchford by Friendly Neighbour
  • 15 replies
  • 0 kudos

Resolved! Recording time

We just switched from Shaw to Telus .My neighbor has had Telus for a year or more and he showed me the features that helped me be comfortable with switching to Telus.Telus set us up with Optic TV+.This is supposedly an upgrade to the system my neighb...

BigAl2 by Friendly Neighbour
  • 16 replies
  • 1 kudos

PVR Settings

After several years of PVR recording, something has changed and not for the better. Settings are changed automatically. You program the PVR to "delete when I want" it changes it to "delete after one recording". You put "first run" it changes it to "r...

4930 by Neighbour
  • 1 replies
  • 0 kudos

Resolved! How to watch channels with a home icon

Some channels have a Home icon in them and you can't watch them on the website telustvplus unless you are at home. I am at home on my Telus internet account (it is the only internet I have) using a Windows web browser. What can I do?

newio by Helpful Neighbour
  • 1 replies
  • 0 kudos
Friendliest neighbours
Getting started

This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.