OptikTV
Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.
1873 PostsLatest topics in Optik TV & Pik TV
Apple TV not Working?
Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...
Recordings Red Circle 🔴
This should a pinned thread for everyone to keep adding too since it seems to be another ongoing issue with recording flaws.Here is the list of shows currently showing in my recordings that have a Red Circle beside it and haven't gone away in over a ...
TELUS TV+ Recording CBC National and CTV News at 6 still VERY BROKEN
TELUS, please! Fix the Metadata and make the TV+ App recording schedule work! I, and tens of thousands of TV+ paying customers, cannot set recording of repeat programs like CBC National and CTV News among many. After clicking on 'Record' or 'Record S...
Why are so many recordings failing to play
TelusTV-21T Optik TV.In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed.However, when selecting two of them I was rewarded with only a "record circle" in the right p...
TelusTV-21T Cloud recording playback freezing
I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...
Advice on how to fix Optik TV signal
My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...
4K Telus box
Hi, I have 1 standard and 2- 4K boxes, hooked to older TVs. While watching a show on PVR, both 4K boxes randomly switch to Amazon on 424. Happens 2 or 3 times in 3 or so hours of watching the PVR. Very annoying. Does anyone have any suggestions? Trie...
series recordings
Kate you posted this in JuneUnable to run series recording on news channels AllEpisode recording is available while we work on resolving this. I hoped the solution to the guide options button would also resolve some but not all prgrams will not recor...
Favorite channels
I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...
90 day fiance
Hey, could 90 day fiancé and 90 day fiancé the other way get updated please? There’s only one episode of 90 day fiancé so essentially all those episodes are missing.Thanks!
