Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1542 Posts


Discuss and ask questions about TELUS Pik TV.

321 Posts

Latest topics in Optik TV & Pik TV

Apple Vision Pro

Hello, I just purchased an Apple Vision Pro and tried downloading the Telus TV app. App works but I’m having issue logging in to my Telus account. I’m getting a server error when I try. Is there something Telus needs to do on their side?

Resolved! Difference between pvr box and digital tv box

Just got set up with Telus tv and internet on the weekend and found out that the digital tv box I was sent doesn’t have pvr option. I wasn’t informed that the only way to record tv is to the cloud which is $10 a month and only saves the recording for...

Ashley13 by Just Moved In
  • 15 replies
  • 0 kudos

Picture Quality

Just got "upgraded" to the new digital TelusTV+ box. Why is the picture so bad? It's hard to watch sports when everything is so fuzzy and the frame rate seems slow.

ness by Friendly Neighbour
  • 5 replies
  • 0 kudos

Fire TV

Dang just signed up for two years got my spare TV’s outside and extra sporting game tv in basement both have firestick and Telus + app isn’t available. Had I known I wouldn’t have signed up with Telus. Oh well lesson learned back to Shaw in 2 years.

koffmcsp by Friendly Neighbour
  • 4 replies
  • 0 kudos

Series recording still a disaster...

I'll keep it simple cause you've heard it all before... I am nearly 16 months in on this system, why is it STILL lacking in so many BASIC areas? 1. Why does making a change to 'Series Recordings' from every episode to new only, frequently populate th...

MrSL by Leader
  • 4 replies
  • 2 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 128 replies
  • 5 kudos
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