Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1424 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

312 Posts

Latest topics in Optik TV & Pik TV

TV in BC Long-term Care home

Have spoken with an agent and a supervisor trying to arrange TV service for my mother who just went in to long-term care. They keep telling me I need to order internet and Optik TV for her. This is crazy! A partially paralysed 85 year old does not re...

DGC1 by Just Moved In
  • 17 Views
  • 1 replies
  • 0 kudos

Resolved! Neighbourhood Wars not On Demand

Just noticed Neighbourhood Wars is no longer available On Demand A&E. Any idea why? It used to be (along with all of the other series)

RobG3987 by Ambassador
  • 225 Views
  • 4 replies
  • 0 kudos

Apple TV box recording playback issues

I had another thread going a while back that did resolve a couple issues, but there was still a couple outstanding bugs that were not released in the latest Apple Telus TV+ App update. Wondering if any progress has been made on the below, as well as ...

Cmac80 by Friendly Neighbour
  • 55 Views
  • 0 replies
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Resolved! Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

dadlife by Just Moved In
  • 185 Views
  • 2 replies
  • 0 kudos

Wireless Optik Box and PVR issues after multiple replacements

Since updating my TV Optik equipment last fall (Sept/Oct) with the fiber optik upgrade and needing new equipment to access Netflix I've had nothing but problems. Boxes freezing up, locking up or distorted quality of image. I've gone through many repl...

leslie4 by Just Moved In
  • 75 Views
  • 2 replies
  • 0 kudos

15% increase - Telus breach of internet and TV contract

I signed a 2-year contract for internet and TV. A contract is a binding agreement between two parties - Party 1 is Telus, party 2 is the customer. The contract consists of a term (2 years) and a monthly fixed cost. The PURPOSE of entering into a cont...

Nover by Just Moved In
  • 106 Views
  • 1 replies
  • 0 kudos

EVOLUTION OPTIK TV REMOTE TV w/Amazon FireTV

Has anyone successfully 'programmed their remote with TV' with an Amazon FireTV? When I go to Settings>Remotes & Accessories>Program Remote w/TV>Search for TV Brand > I can't seem to locate either Amazon or FireTV; since the TV is essentially a ROKU ...

dadlife by Just Moved In
  • 166 Views
  • 2 replies
  • 0 kudos

Charge for recording

I recently switched from Shaw to Telus Optik TV. I've been unable to record. Customer service informs me that there is a $10/month charge for recording. Really???? This does not make any sense. And how come I was not informed of this when I made the ...

Rosario by Just Moved In
  • 310 Views
  • 4 replies
  • 0 kudos

Can't cancel my Optik

Suddenly I am being charged $200 for TV and I don't even want it. I tried to cancel but they make it impossible. I am soooooo pisssed off!! They sent me to support on the phone 4 times and every time I waited for 15 minutes and then they hung up!!@ I...

Bob6 by Just Moved In
  • 937 Views
  • 6 replies
  • 0 kudos
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