Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1485 Posts


Discuss and ask questions about TELUS Pik TV.

304 Posts

Latest topics in Optik TV & Pik TV

Optik Evolution: Questions About Recording Playback

Question 1: Is there a way to turn off the auto-play of the next episodes of recorded series? The message comes up and gives 2 options: start the next episode now or dismiss the message but this doesn't stop the next episode from starting. There are ...

Q4W by Organizer
  • 8 replies
  • 0 kudos

Cancel TSN

Hi, I can't seem to cancel a subscription channel, TSN. i got it for the Euro 24 soccer and its been over 30 days so I should see it but the app crashes every time and I can't see where else to cancel. Please help!

Toolio by Friendly Neighbour
  • 8 replies
  • 0 kudos

Resolved! Telus TV-21T Quality of HD channels

Hey guys,Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports on the box is unbearable. Quality is way worse than t...

Resolved! Telus Tv+ doesn't work anymore on any platform for my account

Hello,I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With this, I could watch live TV on my smartphone when I was aw...

docchizz by Friendly Neighbour
  • 19 replies
  • 0 kudos

Resolved! PIK TV logos and nothing more on TELUS Pik TV media box

Haven’t used my TELUS Pik TV media box in several years. (Instead been watching on iPad.) I connected the box back up to my TV and other apps like Netflix and YouTube are working fine. But the PIK TV app just seems to hang. I select it and the logo p...

LRCQ by Neighbour
  • 1 replies
  • 0 kudos

TV and Internet

Whenever I watch tv, the internet cuts out (and often). The Network Access Hub shows the “red light of death”. I’m currently trying to watch a program and it has tripped out 6 times in 30 minutes. So basically the tv is unwatchable. And often I’ll be...

kflorkow by Neighbour
  • 1 replies
  • 0 kudos

Ethernet connection

Do I need to change a setting for my Telus box to accommodate Ethernet or just hook up the cable

Janzep by Neighbour
  • 4 replies
  • 0 kudos
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