Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1345 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

309 Posts

Latest topics in Optik TV & Pik TV

Accessing 4K on TELUS TV-21T

I'm trying to watch content from my local network in 4K. But I can't seem to get the Telus box to display in anything over 1080p. This is the max resolution shown in the device settings. I'm using the HDMI cable provided with the box and The monitor ...

How do we stop the auto-start?

1) I go to the Telus & a PVR menu screen when I turn the TV off, yet still when I turn the TV back on, it goes to a current channel & starts playing it. Unless I pause that & exit out, it continually plays in the background while I’m trying to select...

Cloud PVR issues - Start from beginning/stop recordinf

I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright.I only record live sports and sometimes I want to start “catching up” before the game is over but the PVR does not have an option to play from ...

Cmac80 by Friendly Neighbour
  • 112 Views
  • 9 replies
  • 0 kudos

Recording scheduling PGA on CBS or NBC not workng

Anyone else having problems with series recording of PGA on NBC or CBS? All other series recording works fine including recording of PGA on golf channel. This just started a few weeks ago. I’ve cancelled and rescheduled the recording schedule several...

New tv boxes do not allow browsing thru recordings

For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...

Alta-aj by Friendly Neighbour
  • 285 Views
  • 10 replies
  • 0 kudos

logging in

I have the Apple TV box, My subscription includes The Basics + Crave, PIK TV so why is it asking me to sign up and pay?

Online TelusTV

This morning I saw shows with green "new" and "live" just like the guide on TelusTV-21T. Another thank you to the group in making both guides function the same.

Rocky3 by Leader
  • 20 Views
  • 0 replies
  • 1 kudos

Charge for Optik TV remote???

I recently signed up for Optik TV. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should...

azn_girl by Just Moved In
  • 102 Views
  • 3 replies
  • 0 kudos

TelusTV-21T

Why is there no slow motion control on the newest Optik TV box? I have never had a TV/Cable box in at least 25 years that did not at least have fwd slow motion control.

DAU by Just Moved In
  • 228 Views
  • 7 replies
  • 0 kudos
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