Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1471 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

317 Posts

Latest topics in Optik TV & Pik TV

Telus TV+ on Chromecast with Google TV not playing video

Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...

RS2 by Just Moved In
  • 2 Views
  • 0 replies
  • 0 kudos

[Megathread] Emergency alerts

Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas. it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.

Lcar by Friendly Neighbour
  • 18342 Views
  • 93 replies
  • 4 kudos

Network Setup and Optik TV

Hello,I have a network setup that has the ONT plugged into a switch that provides WAN inputs for both my T3200M and Asus router. It's a bit complicated but the output from the switch that feeds the T3200M is run over coax via MOCA adapters on both en...

Emergency alerts on Telus Optik

I contacted one of my local TV stations regarding the test emergency alerts that were supposed to be broadcast on May 8. It did not air on their station and I asked them why. They said that it is the BDU's responsibility to interrupt the TV signals s...

Telus TV features, prices, questions

I'm confused about the Telus TV options. I'm looking for a straightforward chart of the actual channels available in each package, and prices. https://downloads.ctfassets.net/p9rf8eidq2aw/66p6qVV1BDTYoUHc80Z0wq/f5dfb46e7185e1175ee8f1992ebb5716/Digita...

newio by Friendly Neighbour
  • 113 Views
  • 6 replies
  • 0 kudos

Resolved! Missing PVR shows of scheduled series recordings

Hey Neighbours, I upgraded to the new Evolution boxes two months ago and entered my old series recordings. Some are Last Week Tonight with John Oliver, Power & Politics with David Cochrane, FBI, FBI: International, FBI: Most Wanted, etc.Well, since t...

dadlife by Just Moved In
  • 981 Views
  • 10 replies
  • 0 kudos

Resolved! Telus TV-21T Quality of HD channels

Hey guys,Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports on the box is unbearable. Quality is way worse than t...

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 18149 Views
  • 116 replies
  • 4 kudos
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