Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1879 Posts


Discuss and ask questions about TELUS Pik TV.

370 Posts

Latest topics in Optik TV & Pik TV

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Pete1161 by Organizer
  • 7 replies
  • 0 kudos

optik tv guide program issues

global edmonton on channel 104 at 6pm to 7 pm now needs 2 recordings settings as the 1 hr program is split in 2 x 30 min sections....why ?????

Arjend by Friendly Neighbour
  • 5 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Transferred From Shaw

I just switched over to Telus from Shaw. I wasn't aware that the cable box would be an android tv box. I hate the layout of the home screen, I hate having to allow/deny location, ad tracking, microphone, etc. No, I dont want to sign into my Google ac...

Missing survivor and amazing race episodes

Hello,There are missing episodes of survivor and amazing race on TELUS TV. They both aired a day ago and are still not available despite saying they would be available today. Please fix this as we are paying for this service. It is survivor season 45...

30 minutes delay when using Airplay

When using TelusTV+ on my iPhone or Tablet, I can watch live program on my portable device but when I use Airplay on my LG WebOS device the signal is 30 minutes behind - meaning if the show is live at say 9 PM when watching using Airplay then my TV s...

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

MrSL by Ambassador
  • 3 replies
  • 0 kudos

Unable to delete PVR recordings

Telustv-21T shows a few programs that appear to have been recorded but there is no content to view nor can they be deleted. When trying to delete, prompt says they cannot be deleted. When selected, all that appears is a red dot with 'cancel', no opti...

Ahhhh by Just Moved In
  • 2 replies
  • 0 kudos
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