TELUS Neighbourhood

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...

Missing Episode

The Golden Bachelor Season finale was last night, and is missing in On Demand. Please add it. Thank you

Cancel tv service

Feature updates.

Recording retention and adding time...

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TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

TELUSTV-21T - Failed to record & deleted a scheduled (recording) program.

Just sat down to watch a program I set to record just yesterday and all I have is the "red circle" instead of an actual recording... I have had ghost recordings before with the 'red circle' but that's been in addition to the actual recording. This ti...

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

optik tv guide program issues

global edmonton on channel 104 at 6pm to 7 pm now needs 2 recordings settings as the 1 hr program is split in 2 x 30 min sections....why ?????

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...