Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1327 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

308 Posts

Latest topics in Optik TV & Pik TV

New Optik TV box (Android) Google meet camera?

Hi Everyone, I got the new Android Telus boxes and notice you can install Google Meet on them (since its running andorid) however when I plug a USB Camera into the box, the box does not recognize the camera, has anyone tried this? The usecase would b...

Pt2 by Just Moved In
  • 8 Views
  • 0 replies
  • 0 kudos

PVR fast forward problem

Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that point. I contacted service, all they did was reset...

easygoing by Friendly Neighbour
  • 236 Views
  • 8 replies
  • 0 kudos

Optik 4K box freezing

I am have non stop issues with my optik 4K secondary box freezing and restarting. This happens when fast forwarding recorded shows, watching shows on demand and even scrolling the channel guide. This has happened off and on since I was sent the new b...

Jen1980 by Just Moved In
  • 75 Views
  • 1 replies
  • 0 kudos

Resolved! New Optik boxes and pvr

I just upgraded my Optik boxes to the new ones. I was replacing 4 and they sent me 4. None of which were PVR. after talking to an agent she determined we weren't sent a PVR box. So I sent back one of the new boxes so she sent me a PVR. Its the same P...

kb1 by Neighbour
  • 287 Views
  • 5 replies
  • 0 kudos

Audio receiver control

I've gone through the steps to successfully link my brand of audio receiver to the OPTV remote and the volume controls works fine.However when I press the power button on the remote (expecting all my devices to turn off) only the TV and Telus portal ...

RobG3987 by Ambassador
  • 1089 Views
  • 6 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Keep TelusTV updated

Below are the instructions, except I can no longer find auto update apps??? There are updates from time to time, my current version is 1.23.11.400, I recall that was January, a month ago. I was talked thru doing a manual update, but now cannot find t...

Rocky3 by Leader
  • 100 Views
  • 1 replies
  • 0 kudos

New Digital TV Boxes and IGMP Proxy

Hello, this is a question for fellow home nerds and any telus reps looking at the forum. I have a Unifi Dream Machine pro router in my house and take pride in managing my own network. I'm able to completely remove the Telus router from my network and...

dolatyler by Just Moved In
  • 138 Views
  • 1 replies
  • 0 kudos
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