Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1344 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

309 Posts

Latest topics in Optik TV & Pik TV

Online TelusTV

This morning I saw shows with green "new" and "live" just like the guide on TelusTV-21T. Another thank you to the group in making both guides function the same.

Rocky3 by Leader
  • 3 Views
  • 0 replies
  • 0 kudos

New tv boxes do not allow browsing thru recordings

For example, I like to browse thru hockey games and watch the goals scored. I watch the scoreboard and once it changes I review the goal. With new system I cannot do this!!! Arrrgh! Are we moving forward or backwards with this new system??Also, I do ...

Alta-aj by Friendly Neighbour
  • 231 Views
  • 7 replies
  • 0 kudos

Charge for Optik TV remote???

I recently signed up for Optik TV. Just received the installation kit in the mail a couple days ago, went to install it and there was no remote control included in the Wireless Digital Box Kit, even though it shows on the installation guide it should...

azn_girl by Just Moved In
  • 76 Views
  • 3 replies
  • 0 kudos

Cloud PVR issues - Start from beginning/stop recordinf

I can’t seem to start from the beginning or a recording or stop a recording without cancelling it outright.I only record live sports and sometimes I want to start “catching up” before the game is over but the PVR does not have an option to play from ...

Cmac80 by Just Moved In
  • 39 Views
  • 2 replies
  • 0 kudos

logging in

I have the Apple TV box, My subscription includes The Basics + Crave, PIK TV so why is it asking me to sign up and pay?

How do we stop the auto-start?

1) I go to the Telus & a PVR menu screen when I turn the TV off, yet still when I turn the TV back on, it goes to a current channel & starts playing it. Unless I pause that & exit out, it continually plays in the background while I’m trying to select...

TelusTV-21T

Why is there no slow motion control on the newest Optik TV box? I have never had a TV/Cable box in at least 25 years that did not at least have fwd slow motion control.

DAU by Just Moved In
  • 210 Views
  • 7 replies
  • 0 kudos

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Resolved! Potential new customer - what are options for TV boxes?

Current Shaw/Rogers customer, forced to switch from our old classic cable boxes to their new Ignite boxes, but hate it so far. Aside from technical issues, our 86-year-old father-in-law can't figure out the new system/remote and we're all frustrated....

barto by Just Moved In
  • 120 Views
  • 3 replies
  • 0 kudos

Fairchild 2 on demand not updating

The fairchild 2 on demand channel isn't being updated for the show “Happily ever after” should have 2 episodes but not even listed on demand. Other on demand shows have the selection but are empty. On demand episodes now also have a shorter date befo...

Dmi2k by Just Moved In
  • 47 Views
  • 1 replies
  • 0 kudos
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