Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1871 Posts


Discuss and ask questions about TELUS Pik TV.

369 Posts

Latest topics in Optik TV & Pik TV

series recordings

Kate you posted this in JuneUnable to run series recording on news channels AllEpisode recording is available while we work on resolving this. I hoped the solution to the guide options button would also resolve some but not all prgrams will not recor...

Rocky3 by Ambassador
  • 7 replies
  • 0 kudos

Favorite channels

I finally got the ability to choose favorite channels from my subscribed channels. GREAT right.However, my wife does not know that after you turn it off and back on again you have to again and again choose favorite as it defaults to subscribed. Also ...

Rocky3 by Ambassador
  • 3 replies
  • 1 kudos

Why are so many recordings failing to play

TelusTV-21T Optik TV.In the last 3 days I've had three (3) recordings that completed but would not play. All three showed in the recording list as completed.However, when selecting two of them I was rewarded with only a "record circle" in the right p...

Grimmt by Organizer
  • 26 replies
  • 0 kudos

90 day fiance

Hey, could 90 day fiancé and 90 day fiancé the other way get updated please? There’s only one episode of 90 day fiancé so essentially all those episodes are missing.Thanks!

Shannonj by Just Moved In
  • 1 replies
  • 0 kudos

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

optik tv setup image.png
Iv4n by Just Moved In
  • 2 replies
  • 0 kudos

Telus Optik TV Box to Receiver

Hello.Not sure if this questions has been asked before but I have a Telus Optik TV Box which I want to hook up in my media room through a receiver. The receiver I have is a Yamaha RX-V1085 which was out in 2018-19 and is 4K Capable. When I hook up th...

Telus Optik tv guide error for ch 716 Travel XP

Every time there is a time change (twice a year), there is a subsequent error in the Telus optik tv guide for one channel in particular. Currently, after the return to standard time, the schedule for the Travel XP channel 716 is out by one hour. This...

rhvic by Just Moved In
  • 1 replies
  • 0 kudos

Telus Digital Box Not Working With Denon 3800h Receiver

Hi,I’m trying to get the new Telus digital box to work with my new home theatre installation without success (Denon AVRX 3800H and LG C3 OLED). I’ve already had two different Telus tech’s try to make it work without success. They suggested bypassing ...

tholley by Just Moved In
  • 3 replies
  • 0 kudos

I don't have a TV

How can I get Telus to stop sending messages every week about plugging in my digital box? I don't have a TV and won't be getting one. All my viewing is done on a computer.

geoff2 by Just Moved In
  • 2 replies
  • 0 kudos
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