Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1329 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

308 Posts

Latest topics in Optik TV & Pik TV

Optik vpn crtc

I tried to file complaint with crtc got this back isn’t it just wonderful they would not address the matter directly I don’t think Telus will do anything helpful As a courtesy, we have forwarded a copy of your correspondence to Telus Communications I...

Garygary by Helpful Neighbour
  • 8 Views
  • 0 replies
  • 0 kudos

Resolved! Optik tv and vpn

I am in puerto Vallarta been using expressvu vpn to access Optik tv for the last two months with no problems now when I click on program I want to watch get message this content is not available in your location if vpn/proxy server is enabled please ...

Garygary by Helpful Neighbour
  • 2722 Views
  • 57 replies
  • 1 kudos

Searching shows by name

I can’t for the life of me figure out how to search shows to setup series record. I just switched from Shaw and have to say I’m regretting the move to Telus. The “voice” remote only provides app results. If I speak the name of a tv show into it, it s...

NHLchik by Just Moved In
  • 27 Views
  • 2 replies
  • 0 kudos

ERR_PLAYER_P204

This is for the TelusTV-21T cloud recording STB. Great start to the year Telus... I have had this error at least 3 times now when trying to playback a recording. Latest and current error is for Showcase CH301 recording dated Jan 12. 'Unwanted' S1:E2....

Unwanted.jpg
MrSL by Leader
  • 871 Views
  • 10 replies
  • 0 kudos

Optik 4K box freezing

I am have non stop issues with my optik 4K secondary box freezing and restarting. This happens when fast forwarding recorded shows, watching shows on demand and even scrolling the channel guide. This has happened off and on since I was sent the new b...

Jen1980 by Just Moved In
  • 100 Views
  • 2 replies
  • 0 kudos

New Optik TV box (Android) Google meet camera?

Hi Everyone, I got the new Android Telus boxes and notice you can install Google Meet on them (since its running andorid) however when I plug a USB Camera into the box, the box does not recognize the camera, has anyone tried this? The usecase would b...

Pt2 by Just Moved In
  • 21 Views
  • 0 replies
  • 0 kudos

PVR fast forward problem

Lately when I was watching a recorded program and tried to fast forward, at certain point during the fast forward, it just jumped right back to the beginning. Now the recording would not go past that point. I contacted service, all they did was reset...

easygoing by Friendly Neighbour
  • 244 Views
  • 8 replies
  • 0 kudos

Resolved! New Optik boxes and pvr

I just upgraded my Optik boxes to the new ones. I was replacing 4 and they sent me 4. None of which were PVR. after talking to an agent she determined we weren't sent a PVR box. So I sent back one of the new boxes so she sent me a PVR. Its the same P...

kb1 by Neighbour
  • 304 Views
  • 5 replies
  • 0 kudos
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