Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1498 Posts


Discuss and ask questions about TELUS Pik TV.

318 Posts

Latest topics in Optik TV & Pik TV

Stanley Cup Final Recording Cut Off

I have Telus TV+, with the new boxes and cloud recordings. I recorded the Stanley Cup Final game between the Oilers and Panthers last night. The recording ended before the game did, so we missed the end of the game. This is unacceptable, as we had pe...

Lwells by Neighbour
  • 7 replies
  • 0 kudos

Optik TV Digital Box and Recording is a Disaster/Awful

Why is the Optik TV Digital Box so terrible? Let me bullet point all of the things that every other PVR can do that this one cannot:Cannot set overruns. The old Telus box would allow you to set a recording time (5 minutes earlier, 20 minutes later) w...

Google Telus TV box

We have the next box. I can't for the life of me figure out why the Closed Captions are not able to be adjusted.By default the text is default which is too large for us and the backround is black, we prefer clear. I've done the proper adjustments in ...

DSU by Just Moved In
  • 2 replies
  • 0 kudos

Netflix Watchlist

Does anybody here know of a way to keep your Netflix watchlist from constantly shuffling. When we got Netflix thru Telus about 3 months ago my GF set up the watchlist in a way to make it easier to find things quickly - movies / tv shows leaving Netfl...

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126 replies
  • 5 kudos

Amc+ Plus not working

Recently AMC+ plus was introduced as one of the theme pack options. However the channels included do not work with exception of the AMC channels. Even trying to add Shudder on its own does not work. This has been an ongoing issue for awhile now. Anyo...

NateC15 by Friendly Neighbour
  • 10 replies
  • 0 kudos

Resolved! Returning Optik Tv box that I didn't even want..

I would like to confirm the process for returning the Optik Tv box that I didn't even want in the first place. So, to start this off the tech said "yeah they're gonna ship it and you can just call to cancel" Then UPS show up, of course while I'm at w...

Does the Telus Digital Box work with ARC or eARC?

Just signed up with Telus and got the TV box a few days ago. I am noticing that when my Soundbar HDMI is connected to the TV's ARC/eARC port I get an Error msg often when I watch Telus live TV. Streaming without the Telus TV box, I have zero issues. ...

alawlor by Just Moved In
  • 4 replies
  • 0 kudos

Remove Resume Watching Episodes

Is there any way to remove a show from the Resume section? I made the mistake of watching an episode of The Big Bang Theory, and now it is forever in my Resume list. It does not clear even when I watch the most recent episode either.

JS7 by Just Moved In
  • 7 replies
  • 0 kudos

Apple TV Telus TV+

The Telus TV+ app for Apple TV is full of glitches, and I’m not sure why there hasn’t been a fix yet.1. The time is never current (e.g. I just clicked on the app, and it says 1:36 pm, however, the time is currently 4:36 pm.2. When scrolling through t...

BDBD by Just Moved In
  • 10 replies
  • 0 kudos
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