Optik TV & Pik TV
The best way to ask or contribute to questions about TELUS Optik TV and/or Pik TV.
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OptikTV

Discuss and ask questions about TELUS Optik TV Home Services devices, equipment, and solutions.

1487 Posts

PikTV

Discuss and ask questions about TELUS Pik TV.

307 Posts

Latest topics in Optik TV & Pik TV

Resolved! Telus TV-21T Quality of HD channels

Hey guys,Since Optik-Kate and others are giving timelines on when things are being updated. Just wondering if there is a timeline on fixing the poor bitrate of regular hd channels? Watching sports on the box is unbearable. Quality is way worse than t...

Cancel TSN

Hi, I can't seem to cancel a subscription channel, TSN. i got it for the Euro 24 soccer and its been over 30 days so I should see it but the app crashes every time and I can't see where else to cancel. Please help!

Toolio by Neighbour
  • 43 Views
  • 3 replies
  • 0 kudos

Resolved! Telus Tv+ doesn't work anymore on any platform for my account

Hello,I have been with Telus TV from the very beginning in 2010. Back then it was $10 a month promo for their subscription. One of the best features that came out was Optik Tv on the go. With this, I could watch live TV on my smartphone when I was aw...

docchizz by Friendly Neighbour
  • 764 Views
  • 19 replies
  • 0 kudos

Resolved! PIK TV logos and nothing more on TELUS Pik TV media box

Haven’t used my TELUS Pik TV media box in several years. (Instead been watching on iPad.) I connected the box back up to my TV and other apps like Netflix and YouTube are working fine. But the PIK TV app just seems to hang. I select it and the logo p...

LRCQ by Neighbour
  • 36 Views
  • 1 replies
  • 0 kudos

TV and Internet

Whenever I watch tv, the internet cuts out (and often). The Network Access Hub shows the “red light of death”. I’m currently trying to watch a program and it has tripped out 6 times in 30 minutes. So basically the tv is unwatchable. And often I’ll be...

kflorkow by Neighbour
  • 100 Views
  • 1 replies
  • 0 kudos

Ethernet connection

Do I need to change a setting for my Telus box to accommodate Ethernet or just hook up the cable

Janzep by Neighbour
  • 249 Views
  • 4 replies
  • 0 kudos

customer service

no network on some channels for days , no update never offer compensation due to lack of service/connection on channelsservice charges keep going up but service/ support go to the other direction,company first instead of providing better customer ser...

Friendliest neighbours
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