TELUS Neighbourhood

TelusTV-21T Cloud recording playback freezing

I've noticed recently that cloud recording playback will freeze intermittently for about 1 second, just enough to miss that vital piece of dialogue. Happens maybe 5-10 times per hour during playback. It happens on multiple channels and programs. If I...

@ dru History Channel on demand missing Curse of Oak island episodes

Missing season 11 episode 2 and 3

Apple TV not Working?

Hi when I select the Telus App on Apple TV it opens and then immediately closes (undoing new system with recordings). This happens with all my Apple TV’s and I have deleted the App and reinstalled it with the same result. I am on the latest Apple TV ...

Missing Episodes of Married at First Sight on Telus TV App

There seems to be an episode missing from Married at First Sight current season on the Telus TV App. Episode 6. Episode 7 is now available. Thank you

Missing Episodes on Telus TV App

Advice on how to fix Optik TV signal

My optik TV keeps pixelating or artifacting, and I am running out of ideas on what to do. I have detailed what I have done, and more details below. Attached is also a youtube link showing the glitching in effectGlitching Video: https://youtu.be/swjph...

Sports - Golf, not always adding additonal hour to (New) recordings...

So the additional hour that was supposed to be added automatically to 'New' programs on the Golf Channel: CH925 doesn't always work... Last instance today CH925: 09:00-11:30 PGA Tour of Champions failed to add extra time! What is going on??? Of cours...

Here we go again….

Now Paramount channel is being removed… what are we getting as a replacement? The last few channels that have been removed have not resulted in a suitable replacement, or a reduction of my monthly bill, so what’s going on?Signed,An unhappy customer (...

Bachelor in Paradise

Episode 9 aired 2 days ago, and it still not in On Demand. Can you please add it.

Hollywood Suite Free Preview

Just wondering when the current National free preview for Hollywood Suite will start ???? Telus is listed on the Hollywood Suite site as one of the cable companies that are making this current free preview available so it should be available right no...