The new system seems geared towards getting you to buy on demand shows rather than a TV viewing experience like it was before. It takes many more clicks to accomplish the same tasks, if you even can, compared to the old 4k boxes which worked just fine for the most part. Telus doesn't seem to care much about the user experience when they throw this kind of garbage at the customer without proper testing and making sure this new version is at least as good as the old one. Sheesh.
Hi @Kitsune Thank you for flagging the experience gaps. I'm working on summarizing everyone's feedback to share with the development team. One good thing about the new Optik service is that we now can control our own roadmap, and we will be much faster (than before) in terms of releasing new updates. For example, in the latest release, we auto extended sports recording by 60 mins for general sports and 90 mins for tennis. Thank you for your patience as we work towards improving the TV product!