Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...
I have reset my password, I can login to myTelus with no issues, cannot login to my phone Telus TV+, or my account with the new Telus box that we installed (the little 4x4box). Don't want to stay on hold for 2 hours for them to say I have to do this ...
HI there. Just wondering if anyone else is subscribe to this Channel.. Entice TV? My question is.. There are four menu at the main screen 1) Subscription 2) New This Week 3)Quickies and 4) All. I am thiking you have to pay for VOD on 2,3, and 4 but d...
In 2023, I was, very briefly, a Telus Optik TV and internet subscriber. The many, many issues with the Optik set-top boxes forced me to switch to Shaw, who gave me a great deal on a 1.5 Gbps internet plan and TV package. I see that now Telus offers 3...
Is there any sort of protective cover you can buy for this remote? I’ve had mine for a couple weeks and the cover has popped off pretty easy, even when it’s dropped on my bed or the carpet. Anyone else have this issue?
I'm setting up a 4K digital box. When I was testing stuff before programming the remote, I muted the volume of the box itself and forgot to unmute. I then paired the remote with my tv. Now, no matter what I do, I cannot unmute the box. I tried progra...
Telus TV - Why do you cut in with CTV (Eagles/Commanders) at 1:00PM when KCPQ is showing a different game (Seattle/Minnesota)??? It's been 20 minutes and you guys are still sleeping.
Hello, all. I choose to use my own router, so my setup is Telus NAH—>own router—>Telus Optik PVR. I have port 1 of the NAS bridged, to which the router is connected. This setup has always been working fine for me until recently, when we switched to a...
I have tried since early November to get a tv box replaced that stopped working. Today I am on my 4th attempt. Each time the help desk swears it is on its way....it doesnt arrive....no one calls so here I am. There is something wrong with the address...
All the sudden our TV box won't fully start up. If I unplug and replug it the Telus logo flashes on screen, followed by the android tv loading screen then video just cuts out. The TV says no signal to input. On the box the light is solid white, it do...
This is a safe space to share your feedback, ask for help and answer questions. Check out these helpful links to familiarize yourself with the community and some of its members.
