TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2064 PostsLatest topics in TV
Optik TV Error Message
Every time I turn on my TV’s, on a LG and a Samsung, I get this green error message. I press OK and it goes away and the TV programming is back to normal. Does anyone know how to get rid of it? Here’s what it says: Sorry, the application you have tri...
Sound Bar Issues have Started
I have a Samsung TV and a Samsung Soundbar that have worked well together for years. Recently, however, I started receiving an ARC incompatibility message when turning on the TV, and the soundbar no longer produces audio. The issue temporarily resolv...
Missing episode
Hi! Missing episode of Married at First sight season 18 episode 15. Please fix. Thank you!
TELUS Films & Series
I keep getting this email: "Action required: Activate your TELUS Films & Series subscription." However my account IS already activated.
TELUS TV Satellite- Need Updated Programming Info
I am a grandfathered TELUS Satellite TV subscriber (a grandfathered services resold by BELL). My location is in rural Alberta where I only have a landline TELUS phone. No internet available and basically only sporadic 2% cell service at my actual rur...
Resolved! Stingray Music
Stingray music on Telus tv sucks since last fall. Difficult to change channels. Don’t understand profiles. No instructions anywhere to navigate how to use. Why the change? Everything worked perfectly before “update”. If no improvements, seriously con...
How do I find responses?
I posted a question a few days ago. How do I find my post again so I can see if there have been any responses? Also, please stop with the childish award badges. We just want support. Thanks.
Stream plus
I have signed up for Stream plus, been billed the initial charge, contacted tech support and still do not have the service. Is this typical Telus Service? So Frustrating.
Can't change premium channels online
I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online. I get to the point where I am asked to continue after changing my selections.But when I click continue, I get this message I've tried using different browsers...
Ordering a 4K Box
I need a 4K box how do I order one. So frustrated.
