I'm on a 2 year contract and just received my bill today and noticed that my bill increased $6.30. My contract isn't up for another 1.5 years. Has anyone else noticed that their cost has been increasing? I'll call them this morning to see what's goin...
Hi All, I received an email from Telus to notify me that somebody tried unsuccessfully 5 times in a row to use my email address to log into My Telus (my account), resulting in temporary lockout. I would appreciate perspective to gauge the seriousness...
Unable to access my account all weekend - says bad gateway anyone else.
Got an email saying that on October 29 the log in to OPTIK TV would have to be through MYTELUS account. I have a nephew staying with me while he attends university and he uses OPTIK TV on his laptop. Does this mean that I have to give him full access...
Is it possible that the reason I have no services is because my white box has a red fail light on it
I'm a newbie when it comes to telus and the way they manage emails. I spent a good 2 hours on the phone with an agent who tried to set up my email address (telus.net). it looks like an alias was created but there is no way to access it via webmail. a...
What happens to an account number if the account is sent to collections? Does the account number get locked and made unavailable? If the amount is paid off, would the account be allowed to re-open with the same number?
In the app billing section. There's a note saying I won't be charged this month?? I noticed it showed up after I've already paid it. So will I credited back? Or they apply to next month? Should I attempt to contact them? Any helps appreciated. Thank ...
I am unable to reach the MyTelus login page. When i use mytelus.com or mobility.mytelus.com I get a typical internet error stating "This site can’t be reached". I have tried Chrome, IE, Edge and Firefox with no success. Does anyone know why this is h...
