Resolved! Pay-per-minute long distance
I would like to confirm that there is no monthly charge for the "Pay-per-minute long distance" add-on. You pay only for the minutes that you actually use the add-on..
My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Can't access my billing information...long time customer.
When I login to view my bill I get this message: "Your first bill isn't ready yet. We'll let you know by email and/or text when it's available" Normally my bill would be due about now and I would have received an e-mail notification. I cannot find an...
Pay friends home bill from my own account
I want to pay my friends home tel bill through my account?I am unable to find MAKE PAYMENTS when i am in my account. Where is it?Thank you
Can't set up mytelus for my internet service?
So I just got the first bill for my internet service, and I'm trying to set it up online with my telus. I'm a previous telus customer who previously had internet with telus, with zero problems (had to stop because I moved). I have my account number, ...
Telus Communications is sending erroneous "deteriorating trade" to credit reporting agencies
I became a Telus Comm customer almost two years ago. I have never been late or missed a payment on my Telus account. I have alerts set up on my credit report at TransUnion. Starting in January 2020 and continuing in February and March, Telus Communic...
Resolved! Conference Calling from Home Phone
I have a Telus Home Account which includes 3 way calling. I may have a need for a larger group to have a conference call. I've been trying to find out whether Telus offers Conference calling but can't find anything online. Please advise and if possib...
How to Check Plan Type
How do I check whether I have a month-to-month plan or a fixed xx years plan? My internet account webpage only says "TELUS Internet 25", "Up to 25 mbps download" "300 GB monthly data". Thanks.
Move
What are the basic services provided by the tech after you move into your new home? I recently had a tech setup my internet and he plugged in the modem, spent another 45 minutes aggressively trying to sell me on home security and then he left. I now ...
Coronova March bill
Got my March bill yesterday with home internet overage charges ($45) for going over last week.I called in and he said "they're still figuring it out"Is this true ? It'll be auto corrected.
manage home account / manage call control
ten days now, incident reported. not able to manage home phone or access and manage call control premium in my telus
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