My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Customers with dementia or alzheimers

Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. There should be guards in place to ensure that some...

SherifH by Neighbour
  • 3973 Views
  • 3 replies
  • 1 kudos

Resolved! Optic TV

How do I cancel my Optic TV account?

Verny by Neighbour
  • 3304 Views
  • 2 replies
  • 0 kudos

Pay bill

How do l pay my bill on line

dezordo by Neighbour
  • 4674 Views
  • 4 replies
  • 0 kudos

Set up service prior to moving

How can I get service set up at my home before arriving from the US as a permanent resident? I don’t yet have Canadian ID credentials to sign up.

Amazon gift card rewards are back!

Just an FYI for those who don't subscribe to the TELUS emails. I just redeemed for a $50 Amazon gift card. Smaller denominations are also available. There is a restriction of 1 gift card every 30 days so I have a reminder set to do redeem again in 30...

xray by Hero
  • 10839 Views
  • 8 replies
  • 2 kudos

Registering for MY TELUS

How am I supposed to register for MY TELUS online, when entering my info I get timed out, over and over again. When calling the support line, dealing with the your droid - I only wanting to talk with a human, finally got connected to a line that just...

Mcdee by Neighbour
  • 1870 Views
  • 0 replies
  • 0 kudos

Change name on account due to death

My father in law passed away. What's the best way to get the home account switched over to my mother in law's name. This is for home phone, internet, optik tv.

Sergioz by Neighbour
  • 4799 Views
  • 0 replies
  • 0 kudos

New Location. New Service. New Customer?

I currently have a 2-year internet contract with Telus at one location. I have acquired a second property and would like to have Telus install the internet there. I am already a Telus customer, but I am hooking up a new Telus service in a new locatio...

goliath by Neighbour
  • 3151 Views
  • 1 replies
  • 0 kudos