Registering for MY TELUS

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How am I supposed to register for MY TELUS online, when entering my info I get timed out,  over and over again.  When calling the support line, dealing with the your droid -  I only wanting to talk with a human, finally got connected to a line that just rang, and rang.... never got answered  - twice!

I am a new customer - 1 day so far.... NOT IMPRESSED.