How to Check Plan Type
How do I check whether I have a month-to-month plan or a fixed xx years plan? My internet account webpage only says "TELUS Internet 25", "Up to 25 mbps download" "300 GB monthly data". Thanks.
How do I check whether I have a month-to-month plan or a fixed xx years plan? My internet account webpage only says "TELUS Internet 25", "Up to 25 mbps download" "300 GB monthly data". Thanks.
What are the basic services provided by the tech after you move into your new home? I recently had a tech setup my internet and he plugged in the modem, spent another 45 minutes aggressively trying to sell me on home security and then he left. I now ...
Got my March bill yesterday with home internet overage charges ($45) for going over last week.I called in and he said "they're still figuring it out"Is this true ? It'll be auto corrected.
ten days now, incident reported. not able to manage home phone or access and manage call control premium in my telus
Hello, I recently signed up for Telus's PureFiber internet service and thought I would create a My Telus account, but after I put in my information, I get the message "This account cannot be registered online". My internet service hasn't actually bee...
How to change router password for wifi
So my apartment building has an incentive where I only pay $40 a month for both T.V and internet no other fee's! I specifically asked them to make sure and they told me again no other fee's! My first bill I was charged $250 more then I was supposed t...
I used points to get a $50 bill discount. But you can only do this once a year. QUESTION can you get more than ONE Telus in store preloaded mastercard or is that once a year also. I want to use the points up - putting on account would be the best but...
Hi I received an email giving me 24 hours to pay 109.00 and can't pay until the 19th I looked for online chat the hold on the phone is too long
I'm seeing my first optik and Internet bill online. I've opted for paper bill but have yet to receive it in mail. Does it usually arrive later?