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Forum discussion about TELUS Home Services plans and accounts.
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Fibre in The Hamptons

I just received an email from Telus saying their service is better than Shaw/Freedom. Maybe in some areas it is. But in my neighbourhood we only get the very worst internet option Telus offers. We were told by Telus 6 years ago when we moved here tha...

LauCo77 by • Neighbour
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  • 3 replies
  • 0 kudos

No more paper billing? BAD IDEA!!

I'm so frustrated that Telus is discontinuing paper billing for customers with Telus internet service. There have been a few times we were without a functioning computer, as we are right now, and numerous times when we were having problems with the i...

TheDuke by • Neighbour
  • 3570 Views
  • 2 replies
  • 1 kudos

Logging into webmail causes "page does not exist" error

tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to ...

Rapono by • Helpful Neighbour
  • 2460 Views
  • 1 replies
  • 0 kudos

Customers with dementia or alzheimers

Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. There should be guards in place to ensure that some...

SherifH by • Neighbour
  • 3911 Views
  • 3 replies
  • 1 kudos

Resolved! Optic TV

How do I cancel my Optic TV account?

Verny by • Neighbour
  • 3261 Views
  • 2 replies
  • 0 kudos

Pay bill

How do l pay my bill on line

dezordo by • Neighbour
  • 4597 Views
  • 4 replies
  • 0 kudos

Set up service prior to moving

How can I get service set up at my home before arriving from the US as a permanent resident? I don’t yet have Canadian ID credentials to sign up.

Amazon gift card rewards are back!

Just an FYI for those who don't subscribe to the TELUS emails. I just redeemed for a $50 Amazon gift card. Smaller denominations are also available. There is a restriction of 1 gift card every 30 days so I have a reminder set to do redeem again in 30...

xray by • Hero
  • 10745 Views
  • 8 replies
  • 2 kudos
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