My Home Account

Home phone reset to start again.

I would like to have my home phone turned back on after a holiday

House phone has a busy dial tone

When i go to call out it has a busy dial tone and when people call me they say that its telling them they are calling a number in a diff town. I dont have a phkne to call telus not sure what to do

We have had a no dial tone issue with home phone since the installation in September.

We have an intermittent loss of dial tone and the intermittent need to reboot the system. After initial troubleshooting and the purchase of a new phone set, we have been advised that this is a known software issue and a fix is being worked on. This h...

DATA USAGE fees - Not Recorded by hourly basis - DATA Theft happening

As a long time Telus Customer who has always been mostly happy with the service and fees, I am no longer satisfied with the new DATA USAGE money grab. Here's my main reason why I am ticked off: 1) There is no hourly usage chart to show the customer h...