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Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Where can I see my internet usage?

Looks like Telus has updated recently... Want to be able to see if I'm close to my limit or if I've gone over.Thanks for any insight.

ilosar by Friendly Neighbour
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English in Quebec

I live in the province of Quebec and I cannot receive notification and emails in English. Does that make any sense? Other provinces get to choose between French and English, and I am forced to receive everything in French.

Boyd by Neighbour
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Interest rate on canelled account

Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?

Telus Business Practices during the Covid-19 pandemic.

So I recently decided to end my Optik TV and Home Phone service while retaining the Internet.The reason I did this was because of the recent increases in price of Telus Internet.I was a loyal Telus Customer for over 7 years, never missed paying my bi...

Kimi by Organizer
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  • 3 replies
  • 1 kudos

Deleted emails

I thought that after a certain number of messages in both the "Trash" and "Junk" folders, that Telus automatically emptied those folders. This is no longer happening....WHY NOT???? Now I go to delete one and find that I can have 200 + messages in tha...

It's not a question.

Cancel my Internet 150 and Optik TV home services NOW. For the last 48 hours I have been dealing with Telus Employees telling me they can't cancel my services. Whether by email, PHONE or live chat, I am unable to cancel my home services. 48 hours ago...

Transfer my existing home phone # to Telus wireless home phone

Hi,I just got my ZTE device for my wireless home phone. I am not able to transfer my existing home phone (another provider), when I click on the link transfer phone it says this website is not accessible. I was told that a provisional number is alloc...

Bad Customer Service

I don't understand why a Communication company with the capacity to have people work from home, can't field enough people to staff the call center so that I don't have to wait on my mobile phone for an hour or more. It is also is a mystery why the ca...

lounei by Neighbour
  • 2448 Views
  • 1 replies
  • 3 kudos