My Home Account
Forum discussion about TELUS Home Services plans and accounts.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Resolved! Conference Calling from Home Phone

I have a Telus Home Account which includes 3 way calling. I may have a need for a larger group to have a conference call. I've been trying to find out whether Telus offers Conference calling but can't find anything online. Please advise and if possib...

eddy3216 by Helpful Neighbour
  • 5891 Views
  • 4 replies
  • 0 kudos

How to Check Plan Type

How do I check whether I have a month-to-month plan or a fixed xx years plan? My internet account webpage only says "TELUS Internet 25", "Up to 25 mbps download" "300 GB monthly data". Thanks.

Jowell77 by Neighbour
  • 3301 Views
  • 1 replies
  • 0 kudos

Move

What are the basic services provided by the tech after you move into your new home? I recently had a tech setup my internet and he plugged in the modem, spent another 45 minutes aggressively trying to sell me on home security and then he left. I now ...

Joszdab by Neighbour
  • 1729 Views
  • 0 replies
  • 0 kudos

Coronova March bill

Got my March bill yesterday with home internet overage charges ($45) for going over last week.I called in and he said "they're still figuring it out"Is this true ? It'll be auto corrected.

Ali1 by Neighbour
  • 3586 Views
  • 3 replies
  • 0 kudos

Cannot register account

Hello, I recently signed up for Telus's PureFiber internet service and thought I would create a My Telus account, but after I put in my information, I get the message "This account cannot be registered online". My internet service hasn't actually bee...

TingTing by Neighbour
  • 2592 Views
  • 1 replies
  • 0 kudos

Charging for PVR rental

So my apartment building has an incentive where I only pay $40 a month for both T.V and internet no other fee's! I specifically asked them to make sure and they told me again no other fee's! My first bill I was charged $250 more then I was supposed t...

How to use up you reward points

I used points to get a $50 bill discount. But you can only do this once a year. QUESTION can you get more than ONE Telus in store preloaded mastercard or is that once a year also. I want to use the points up - putting on account would be the best but...

polecat by All-Star
  • 9437 Views
  • 2 replies
  • 0 kudos