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T3200 WiFi

Kimmik
Connector
Why is it (and how do I fix) that android devices work perfectly fine on this WiFi but all Apple products do not. They lose connection and operate very slowly once they do connect.
3 REPLIES 3

NFtoBC
Community Power User
Community Power User

I have not had problem with Apple devices on my network. Can you provide more details?

 

NFtoBC
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Hmm. My wife and son use Apple products. My wife has an iPhone and an iPad. My son has an iPhone. The iPad drops connection all the time and she has to log in with the password again and again. It says incorrect password but I am 100% sure it is the correct password. The iPhones, both my son and wife, operate at an intolerably slow speed. Again, my android is ok. My son has said that here is the only place he has a problem. My wife often needs to use LTE on her phone. Hope that's enough information.

NFtoBC
Community Power User
Community Power User

Spend some time documenting issues and times, so you have information to support an investigation of the issue with Telus, and the goal of replacing your router.

NFtoBC
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