Free TV bundle

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J_Ocol
Just Moved In
I opened a new account. I clicked on the free TV bundle. I had telus run a new fiber optic for the first time in my area. It's been almost a month. I have the cable box and no TV. Not even a tracking number. Not only that I'm dealing with a past account. I wasn't happy at all with the customer service. So far worst experience ever.
polecat
All-Star

@J_Ocol  We are customers only on this site. You will have to call Telus to get an answer. 

NFtoBC
Community Power User
Community Power User

The free TV offer usually ships 4 to 6 weeks after your service is set up.

 

I’m unsure what resolution you are seeking on the past account; can you provide more information?

NFtoBC
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