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Recent ActivityMost RecentNewest TopicsSolutionsSOUND I am watching a show, whether live TV, recorded or streaming. The sound volume goes up and down during the show. At times (TV sound 1-100) it will be just right at 10, other times it is 50. This is ...Disney+ Jittery/lag Hello. I have had Optik TV for over 2 years, with Telus Pure fibre 1gig internet. I use the newer style smaller cloud based TV box, connected via wifi. In the first 2 years I had optik TV I had Disn...How do I get started? I received the email for sonic comprehension assessment. However, when I click on the link and try to log in, I get an error message. What am I doing wrong? I also got an email for FT studio but I ca...Data Block feature costing $2pm Anyone know what this Data Block feature is all about. What if I decline? Thanks. Mikey Service Agreement Has anyone else experienced problems like this with their service agreements. My service agreement does not match the service with my Optik TV or Internet. I have spend an enormous amount of time tal...Can't Fast Forward Recorded Program I recorded The Great Canadian Baking Show series from the CBC Calgary channel (204), but I can’t fast-forward through any of the episodes. A previous thread on this forum from two years ago mentione...Breach of Promotional Agreement Dear TELUS Customer Relations Team, I am writing to formally complain about a breach of the promotional agreement linked to my TELUS Internet + TV service. In September 2025, I subscribed to a TELU...Fighting with Telus for a week has been a nightmare I have been fighting with Telus for a week I upgraded a phone. I'm supposed to pay $68.85 for easy payment left owing on contract. $37.50 for the remaining discount portion. Plus $310 bring it back a...Telus account hacked how do I get ahold of telus after hours! Telus account hacked how do I get ahold of telus after hours! Roaming e-mails Hi, how do I disabled those roaming notifications that get sent when someone lands somewhere? all lines Thanks Niels
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