My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Resolved! Telus speed test

Can't seem to access the Telus speed test. Can find the page, but no "go" button appears.

RSP1 by Neighbour
  • 6608 Views
  • 6 replies
  • 0 kudos

connecting devices on the Telus WiFi

I have a router, is written on it: TELUS router. I have a new Samsung smarttv, and I have a computer running Win 10 newest version. Furthermore, I use iPadPro and iPhoneX. I have 2 problems, caused probably by the same settingsproblem. 1. If I want c...

Josef by Neighbour
  • 2027 Views
  • 0 replies
  • 0 kudos

Fibre in The Hamptons

I just received an email from Telus saying their service is better than Shaw/Freedom. Maybe in some areas it is. But in my neighbourhood we only get the very worst internet option Telus offers. We were told by Telus 6 years ago when we moved here tha...

LauCo77 by Neighbour
  • 3772 Views
  • 3 replies
  • 0 kudos

No more paper billing? BAD IDEA!!

I'm so frustrated that Telus is discontinuing paper billing for customers with Telus internet service. There have been a few times we were without a functioning computer, as we are right now, and numerous times when we were having problems with the i...

TheDuke by Neighbour
  • 3863 Views
  • 2 replies
  • 1 kudos

Logging into webmail causes "page does not exist" error

tried logging into my telus webmail today but doing so causes a "this page does not exist" error page to show up. have tried on multiple devices. it was fine yesterday. other family members with webmail accounts are unaffected, but once i attempt to ...

Rapono by Helpful Neighbour
  • 2627 Views
  • 1 replies
  • 0 kudos

Customers with dementia or alzheimers

Why doesnt telus offer plans for old citizens that might have problems managing their finances. Racking debt and interest on late payments should not be the modus of operation for a telecom company. There should be guards in place to ensure that some...

SherifH by Neighbour
  • 4263 Views
  • 3 replies
  • 1 kudos

Resolved! Optic TV

How do I cancel my Optic TV account?

Verny by Neighbour
  • 3531 Views
  • 2 replies
  • 0 kudos

Pay bill

How do l pay my bill on line

dezordo by Neighbour
  • 4992 Views
  • 4 replies
  • 0 kudos