User Profile
jellyjanela
Neighbour
Joined 6 years ago
User Widgets
Contributions
Re: Internet Data Usage "Reset" Even Though It's Not The End of the Pay Period?
It's the only time this specific issue has happened (there've been other hiccups before with the usage meter but I haven't seen it reset like this before). I assume it's a website problem but I'm also seeing if anyone else was having the problem too6.3KViews0likes0CommentsRe: Internet Data Usage "Reset" Even Though It's Not The End of the Pay Period?
The bill is the most important part, but this is also a service problem for how I use Telus internet. We generally use about 190 of 200 gigs per month, and the meter resetting partway through and counting one day twice means the meter itself can't really be trusted to help avoid overage charges, so that's really where I'm at.6.4KViews0likes2CommentsInternet Data Usage "Reset" Even Though It's Not The End of the Pay Period?
So on the My Telus portal, our monthly internet data usage number reset to 0 a few days ago and started accumulating separately, so instead of being closer to 200 gb used, it's closer to 20. However the daily data usage is still showing every day of the month, though it's also showing that it counted September 28th twice. What do?6.4KViews0likes6Comments