UNSOLICTED CHANGE TO ACCOUNT

[GEAD]

JUST GOT THIS EMAIL
Thank you for switching to TELUS PureFibre
WHEN DID I AGREE TO THIS? THIS APPEARS TO BE AN UNSOLICITED CHANGE. a CHANGE MADE AT A TIME WHEN IT IS IMPOSSIBLE TO CONTACT YOU EITHER BY PHONE OR BY YOUR CHAT APP. HOW CONVIENENT. LEASE REPLY EXPLAINING WHAT IF ANY BENEFITS THIS HAS FOR ME, EXPLAIN WHEN i MADE THE CHANGE
THANKS

[polecat]

@GEAD  How could you be switched to pure fiber. Did a tech sneak into your place and install an ont and a new modem. The email is probably  auto generated.