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Account numbers and collections

Anon1
Just Moved In

What happens to an account number if the account is sent to collections? Does the account number get locked and made unavailable? If the amount is paid off, would the account be allowed to re-open with the same number?

4 REPLIES 4

WestCoasterBC
Community Power User
Community Power User

If an account is already sent to collections you no longer have an account. 


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And I assume should you sign up again you are assigned a new number?

NFtoBC
Community Power User
Community Power User

There is a small possibility, if the number hasn’t been reassigned to the pool for new subscribers.

 

NFtoBC
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polecat
All-Star

@Anon1  First things first. You have to clear up collection issue. If done in quick time i think account and phone # will be returned . Some utilities require a security deposit to get hooked up again.