My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Why Am I receiving Private email SPAM

I received this email today that is trying to get me to respond for BITCOIN...How do You stop this? Hello PhilH,You have received a private message in the TELUS Neighbourhood community.Subject: What is it like when you can forget about financial prob...

PhilH by Neighbour
  • 4611 Views
  • 3 replies
  • 1 kudos

Resolved! Home Account Billing

Currently on a 2 year plan. For the first 12 months I have a new home owners promotion so only pay 35$ a month. After that the remaining 12 months goes up to 220 a month. Am I able to call back when the promotion is done and adjust my plan and maybe ...

Billing

Does credits or refunds count toward your payment on your bill?

Bobby778 by Organizer
  • 2914 Views
  • 3 replies
  • 0 kudos

Sketchy internet/wi-fi

I pay for high-speed internet but my tenant in the basement (who also shares the house internet) constantly has problems with internet dropping/cutting out

JF5 by Neighbour
  • 1465 Views
  • 0 replies
  • 0 kudos

Resolved! Phone scam about new plan

Got a call from a non-native-English-speaking person claiming to be from Telus and offering me a new phone plan that is cheaper than my current land-line plan, similar to the Home Phone Lite plan. He knew some of my personal information so I thought ...

Swany by Neighbour
  • 93885 Views
  • 12 replies
  • 6 kudos