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Resolved! Why doesn't Audio work on my VIP5662W PVR?

I have tried rebooting PVR several times with no luck, including leaving the power off for several minutes. I don't have any other PVRs to test, but my fire stick and Chromecast work fine in all of the HDMI ports, so it's definitely an issue with the...

edmiidz by • Organizer
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  • 6 replies
  • 0 kudos

Resolved! Telus email on Google

How do you export telus email from Google? Since it's not a gmail account, it doesn't work the same way.

tekki by • Neighbour
  • 3030 Views
  • 1 replies
  • 0 kudos

Resolved! Where can I see my internet usage?

Looks like Telus has updated recently... Want to be able to see if I'm close to my limit or if I've gone over.Thanks for any insight.

ilosar by • Friendly Neighbour
  • 2600 Views
  • 1 replies
  • 0 kudos

English in Quebec

I live in the province of Quebec and I cannot receive notification and emails in English. Does that make any sense? Other provinces get to choose between French and English, and I am forced to receive everything in French.

Boyd by • Neighbour
  • 3065 Views
  • 4 replies
  • 0 kudos

Interest rate on canelled account

Does anyone know why TELUS charges 40% interest on cancelled accounts?Also, I always paid my bill online and the payments I've made are not showing on my final bill?

Telus Business Practices during the Covid-19 pandemic.

So I recently decided to end my Optik TV and Home Phone service while retaining the Internet.The reason I did this was because of the recent increases in price of Telus Internet.I was a loyal Telus Customer for over 7 years, never missed paying my bi...

Kimi by • Organizer
  • 4419 Views
  • 3 replies
  • 1 kudos

Deleted emails

I thought that after a certain number of messages in both the "Trash" and "Junk" folders, that Telus automatically emptied those folders. This is no longer happening....WHY NOT???? Now I go to delete one and find that I can have 200 + messages in tha...

It's not a question.

Cancel my Internet 150 and Optik TV home services NOW. For the last 48 hours I have been dealing with Telus Employees telling me they can't cancel my services. Whether by email, PHONE or live chat, I am unable to cancel my home services. 48 hours ago...

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