Hello, I'm trying to redeem some Telus points for an Amazon Gift Card, but when Telus calls me to provide an authorization number, my phone rings but there's no one there, no recorded message with the authorization number, nothing. Tried several times, always a dead call sent to me. Anyone have any info that can help with this?
I am having the same problem. I have redeemed before but now nothing. I don't think I needed a code before. Have tried several time over the past week. I don't use a mobile phone so if it has to be a mobile phone that's new.
I am having the same issues. I have received codes before from telus but I have tried several time the past week to redeem points for amazon gift card and same thing every time. I don't think I have had to have a code for them in the past.