My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Resolved! Scam call?

I just got a phone from someone saying they are from Telus and have a New Years special and can give 30% off my bill. They called from 403-208-5195. I will suspicious because I had a similar call around a Black Friday deal. I asked where the caller w...

Ladybee by Neighbour
  • 9984 Views
  • 2 replies
  • 0 kudos

Resolved! Is this a Legit Email Address

Hi Everyone,I received a message today from [email protected]. I wasn't paying attention and clicked on the link it provided. Is this a legitimate domain with Telus? I have seen other variations of this email address such as telusservice@info....

ginlep by Neighbour
  • 25389 Views
  • 1 replies
  • 1 kudos

Billing

Since loosing our house in the BC Wildfires in July called Telus to suspend my bills. Each month was told I will not be charged. Each month I get a partial bill so each month Sept,Oct,Nov, and now Dec 22 will call again and ask the same questions and...

Fred21 by Neighbour
  • 2080 Views
  • 1 replies
  • 0 kudos

Scam

Called from 888-811-2323 which I assumed is still a legitimate Telus number. Person telling me if saving 40 % on my bill. I am a Telus employee and I asked for his employee number he gave 7575.not a valid number. When I questioned him he got angry. S...

Mike_C by Neighbour
  • 68323 Views
  • 14 replies
  • 4 kudos

Installation

Good day. I am getting my internet and TV installed on the 27 Dec and I remember last time, four years ago, Telus had a hard time finding my home cable. After many delays, I decided to go to Shaw. I have now decided to give Telus another try but I am...

Resolved! Deceased payees

Both individuals who have had their names on the Telus bills are deceased since 2019. The executor refuses to put their name on the bill. If the bill is not paid, how would Telus know who to contact? Is it legal for the executor to refuse to convert ...

BC3 by Neighbour
  • 11106 Views
  • 6 replies
  • 0 kudos

Hired for Telus AI Community but can't access OneLogin

I was hired for the position of US Rater (part of the Telus AI Community). While I can log in to the "Candidate Home", through which I submitted my I-9 and accepted all the pre employment documents, I cannot log into OneLogin. It appears an account w...

jzjac515 by Neighbour
  • 6370 Views
  • 2 replies
  • 0 kudos

no tv deliverd

ordered telus sep1 and still no 4k tv deliverd no tracking # pls help 

notvsent by Helpful Neighbour
  • 1596 Views
  • 1 replies
  • 0 kudos