My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Latest topics

Jbs by Just Moved In
  • 1 replies
  • 0 kudos


Made a payment to reactivate my home services and contactacted telus. Been 30hrs and I'm still waiting for them to reactivate my services.Have done this before and only tolk them 30minwhy dose it take so long this time? Been trying to call telus back...

FatHog by Neighbour
  • 5 replies
  • 0 kudos

West lock fiber

what's the scoop with apartments and condos in Westlock getting connected to tells fiber

steve3327 by Just Moved In
  • 1 replies
  • 0 kudos


Think iv been disconnected. But I can't get gold of anyone to pay it and I don't have the 4 digit no needed to pay online/fone.Please advice

Paulsduff by Just Moved In
  • 2 replies
  • 0 kudos

telus billing service

I have been happy with telus customer service for years, what is going on now? I called twice today for billing assistance and was on hold for more than 30 min in the morning - had to hang up and go do other things. Now this evening I was on hold for...

Rik by Just Moved In
  • 1 replies
  • 1 kudos

Pay bill through my bank

Trying to pay my bill through online banking. Site won't accept my account number. What do I do

Tostitos by Just Moved In
  • 1 replies
  • 0 kudos

Resolved! Free tv gift

Just wondering how long it usually takes to receive the free tv gift?

Clindsey by Just Moved In
  • 3 replies
  • 0 kudos

Optik tv not showing up on my account

Hi, I just got my optik tv set up today and I need to add/remove channels that I have. I was just wondering how long the optik tv will take to show up on my account so I can make the changes. Right now it's only showing that I have telus internet and...