My Home Account
Forum discussion about TELUS Home Services plans and accounts.
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Increased Internet charge

Hi, I just received your bill today! I was paying 90 dollars last month! How come my bill this month is 95 dollars? Chung

B lock

How to block incoming call on the landline

Imee by Just Moved In
  • 2 replies
  • 1 kudos

ringing and knocking on my door

Hi. I was very displeased when a door to door sales rep from Telus rang and knocked at my door yesterday and today December 21st. I have a NO SOLICITING sign on my window. When I answered the door tonight the rep said that it is Telus’ policy to ring...

Debbie4 by Just Moved In
  • 2 replies
  • 0 kudos

My 24 month contract has been closed no explanation

I called Telus in Nov.15 2019 and asked if I could stop my service while we visit our sick mother for three months.They said (Telus customer support) that just disconnect your router and boxes and there would be no charge.Now it seems my 24 month int...

Rewards page

Is it just me or does the Reward Page list things in a vertical manner ? Makes it really hard to read ..I usually give up after a few minutes. Please,,,list rewards horizontally like every other sight does, !!!

Resolved! picture gallery

Why do I get hundreds of game images when I download pictures from my phone to my computer?

dallas by Just Moved In
  • 1 replies
  • 0 kudos

Senior's Rate? Minimal use Account Rate?

Telus Internet minimal-use seniors (over 60) rate account option.Not every one streams, uploads and down loads!When will senior's needs be recognized at Telus account department with their own rate that is fair?

Beaners by Just Moved In
  • 1 replies
  • 2 kudos

Rate increase despite contract?

I noticed my bill jumped $10 this month despite the fact that I am supposed to be locked in for 24 months to a plan. I thought when you lock in for a term contract, the prices aren't supposed to change for the term of the contract. Can anyone clarify...

Driel by Just Moved In
  • 5 replies
  • 0 kudos

Scam Survey

Hey people. Just a friendly head's up. I was over on the Telus web site and it asked me if I wanted to do a survey when I was done. Meh... why not. Typical Telus satisfaction survey. Then a bit later I was on a slightly sketchy web site and downloade...

Darkbob by Organizer
  • 2 replies
  • 0 kudos