I'm a newbie when it comes to telus and the way they manage emails. I
spent a good 2 hours on the phone with an agent who tried to set up my
email address (telus.net). it looks like an alias was created but there
is no way to access it via webmail. a...
What happens to an account number if the account is sent to collections?
Does the account number get locked and made unavailable? If the amount
is paid off, would the account be allowed to re-open with the same
In the app billing section. There's a note saying I won't be charged
this month?? I noticed it showed up after I've already paid it. So will
I credited back? Or they apply to next month? Should I attempt to
contact them? Any helps appreciated. Thank ...
I am unable to reach the MyTelus login page. When i use mytelus.com or
mobility.mytelus.com I get a typical internet error stating "This site
can’t be reached". I have tried Chrome, IE, Edge and Firefox with no
success. Does anyone know why this is h...
Oh, the irony. Telus just sent around a note that as of the end of the
month you'll need to use My Account to access Optik content online:
We're making changes to the way you log in to the Optik TV App.Beginning
Oct. 29, you will need to log in to th...
JUST GOT THIS EMAILThank you for switching to TELUS PureFibreWHEN DID I
AGREE TO THIS? THIS APPEARS TO BE AN UNSOLICITED CHANGE. a CHANGE MADE
AT A TIME WHEN IT IS IMPOSSIBLE TO CONTACT YOU EITHER BY PHONE OR BY
YOUR CHAT APP. HOW CONVIENENT. LEASE R...
So on the My Telus portal, our monthly internet data usage number reset
to 0 a few days ago and started accumulating separately, so instead of
being closer to 200 gb used, it's closer to 20. However the daily data
usage is still showing every day of ...