Trying to reach an agent after receiving a legitimate email from Telus confirming my "requested account cancellation". Wife spoke to an "agent" yesterday who viewed the same online account info we have available, and told us "that email could not hav...
I have had 2FA turned on since it was first available.I noticed recently when I log on to My TELUS there is a warning prompting me to turn on 2FA. While it's good to prompt users to make their accounts more secure it's a bit annoying to see this when...
So since I've recently moved the information on my Telus apps I noticed began to change. For example, my guest wifi network disappeared one day in my app...I just blamed that on "The Gremlins" lolThen in the same day on both my banking app and Telus ...
Used my Telus rewards points to get a dining gift card. Tried to use it at East Side Marios and the card is empty! No cash value - what gives Telus?
Well I got scammed from a legitamite Telus sales representative. I did get them to call me back the next day, anyways. What they offered me after repeatedly making sure we were clear ont the terms, and what I got charged and signed up for are NOT the...
Everyday I get marketing calls from Telus on either my landline or cell. Ive asked these agents in India many times to take me off their list, but these people are only following a call sheet. They don’t decide who to call nor can they remove a numbe...
Remote died but I have 3 total in the house, so I tried to sync a different one to a box and tried following the online instructions but to no avail. Need help
The caller ID said "Monet Studio" and the number is 1-888-811-2323, located in Quebec.The caller knew my name and knew what services I already had with Telus. He also said the call was being recorded about 4 times and asked me how I like my Telus ser...
Last week all of my Emails (over 100) in my personal folders were gone (deleted).I checked all my trash/spam folders, nothing! Even went to check my tablet/phone all gone.Tried all other suggestions listed on web (filters/settings etc.), no luck.Is t...
I had a door-to-door salesperson visit me last night. He was offering $40.00 per month off my bill, and two video doorbell cameras. I'm interested in this offer, but I need to speak to a sales person from Telus, NOT a door to door salesperson. Please...
